AutoNation Chevrolet Arrowhead - Service Center

Scheduling is easy and the service advisor does an excellent job of informing and updating me on the progress of my service. excellent job of informing and updating me on the progress of my service. More

I left the dealership very frustrated and disappointed with my service advisor. It took them 48 hours to find two small rattles in my dash but the main reason I went in was I was hearing a noise in my rea with my service advisor. It took them 48 hours to find two small rattles in my dash but the main reason I went in was I was hearing a noise in my rear brakes my service advisor refused to check it out, telling me all Silverado‘s make that noise. I find that hard to believe because it didn’t start making a noise until two months ago. this is my fourth Silverado and have not heard that noise from any of my other trucks Also, during my visit, I had to call my service advisor for updates because he was not contacting me at all. After this experience, I would not recommend going there for service. More

Setting up a appointment was easy and quick. Service was efficient and fast. No waisted waiting time. Friendly service personal. Service was efficient and fast. No waisted waiting time. Friendly service personal. More

6 hour wait to get my vehicle serviced. Had to reach out to service rep at 4 hour mark for an update on the status of my vehicle. Had to reach out to service rep at 4 hour mark for an update on the status of my vehicle. More

I wanted my trailblazer in Oasis blue. I HAD to HAVE it. At the time they were the only ones in the whole state to have one. I told them I’d be there the next day to have it and I was. I t I HAD to HAVE it. At the time they were the only ones in the whole state to have one. I told them I’d be there the next day to have it and I was. I test drove it and bought it same day! Still love it a year and half later and get many compliments on the color! More

The service is very friendly and efficient, and the waiting area is spacious and comfortable! waiting area is spacious and comfortable! More

They were great to work with. I will only take my truck to them for work and service I will only take my truck to them for work and service More

First time here and they were the answer to my prayers! Have had an ongoing issue with my truck, and years at a different dealership could not resolve it. Less than 3 hours and Nick's team was able to fi Have had an ongoing issue with my truck, and years at a different dealership could not resolve it. Less than 3 hours and Nick's team was able to find the problem. So happy! More

I was able to get an appointment with short notice and got all of my maintenance completed before my road trip. got all of my maintenance completed before my road trip. More

I always have high confidence in repairs performed at this service location. The costs are a bit high, but that is not a problem specifically with this dealership. Scott Randel as usual rates an 11 out this service location. The costs are a bit high, but that is not a problem specifically with this dealership. Scott Randel as usual rates an 11 out of 10 for his exceptional coordination of events and for his ability to tailor feedback to the customers' understanding. My only issue that prevents a perfect rating for this dealership is the length of time it takes to get service scheduled (I had to wait 2 weeks to get a scheduled appointment for a check engine light) and the length of time to complete repair actions. More