AutoNation Chevrolet Arrowhead - Service Center

Very professional staff listened to my needs . Easy check in and easy check out very friendly people. Easy check in and easy check out very friendly people. More

My service rep, Mike Cane, was professional and provided all information I requested. May car was serviced in a timely manner and I was provided transportation to work and was picked up at work when the car all information I requested. May car was serviced in a timely manner and I was provided transportation to work and was picked up at work when the car was ready. More

As usual, I was pleased with the attention and thoroughness of my service. I didn't have an appointment but they received my car and returned it to me the following day.... after some significant thoroughness of my service. I didn't have an appointment but they received my car and returned it to me the following day.... after some significant services performed. Thank you ! More

Great Dealership have purchased all my Chevrolets at AutoNation of Arrowhead, purchased 2 (two) Equinox SUV's and a Trail Blazer. Very Good Service on all my cars AutoNation of Arrowhead, purchased 2 (two) Equinox SUV's and a Trail Blazer. Very Good Service on all my cars More

Service personnel like of training, I bring my car there because in pass very knowledgeable because in pass very knowledgeable More

I called a week before my service and was assigned Scott as my service advisor. When I arrived for my service I was informed Scott did not work there anymore and I was now assigned Nick. I waited in the s as my service advisor. When I arrived for my service I was informed Scott did not work there anymore and I was now assigned Nick. I waited in the service bay for over fifteen minutes. I was asked if I was being helped by two people who I told I think I am I am waiting for Nick. Everyone said they would get Nick, but Nick never showed and a new young person said he would get me started. My vehicle was done within the one and a half hours I was told. When my vehicle was brought out I didn’t see any advisors in their offices. After five minutes I went out to stand by my vehicle and hope someone would help me get my car. After five minutes I was asked by a worker I saw walking by if I could get my car and he asked who my advisor was and I said supposed to be Nick but I have not seen him since I had been there. He then walked into one of the advisors areas and the young man who helped me earlier said he was working on my paperwork. He said I owed 94 dollars. I told him I had the extended maintenance agreement and he said his computer did not show that. I got my receipt from my car and showed him. He then asked about it from another person and he said yes it is ok. I have gone through AutoNation, not knowing I have the agreement, when I bought it right there and this has happened several times. When I left I had to take out the seat, floor cover and service number from inside the car, which was not a problem, but it does show how unorganized your service advisor area is and no one really seems to know what is going on. More

Was great. they do a great job they were on time and easy to work with been going there since 2011 they do a great job they were on time and easy to work with been going there since 2011 More

My Service Advisor Michael Kane was very professional and helpful in resolving the concerns with my Buick Encore helpful in resolving the concerns with my Buick Encore More

The employees of AutoNation are friendly, helpful, and knowledgeable. We have been fit into their schedule for service when we weren't scheduled. knowledgeable. We have been fit into their schedule for service when we weren't scheduled. More

I took my truck in for a recall and my truck was in the shop for a week and a $1,400 invoice shop for a week and a $1,400 invoice More