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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
256 Reviews

256 Reviews of AutoNation Chevrolet Amarillo - Service Center

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May 08, 2023

Follow-up was bad by service manager and her employee, Ms. Gonzales. My car sat there for one week after I gave them the ok to repair. After one week, Ms, Gonzales called me to ask for ok to go ahead. More

by donshirl7086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ann R. and Ms. Gonzales
May 11, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0044 to discuss what we can do to help.

May 05, 2023

Friendly atmosphere with attentive personnel. The facility was clean. It has a comfortable service center waiting room. More

by orangeblooded79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get name
May 08, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 04, 2023

Had setup appointment for air bag recall for Friday dropped truck off Thursday evening got a call truck will not be finished til Saturday. Got a call sat bout 2:30 pm truck was ready picked up truck we More

by rtql2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
May 07, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0044 to discuss what we can do to help.

May 03, 2023

No good mechanics they charge me they said it’s going to be fix for $1800 and the pick up it’s doing the same lot for nothing lost money More

by Bernyloya79@gmail.con
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
May 05, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0044 to discuss what we can do to help.

April 30, 2023

The service advisor was very helpful and worked diligently to resolve the issue with our vehicle. More

by Amarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Trevizo, Ann Marie Rothkrug
May 04, 2023 -

AutoNation Chevrolet Amarillo responded

We are pleased to hear you had such a positive experience with us, Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Great service, warm smiles and knowledge about my vehicle. It's all positive. Great experience all around! Thank you AutoNation. More

by JAVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann and Alfonso
May 01, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

Rocio was very helpful and kind. My car was in and out in no time. More

by miss-dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rovio T.
May 01, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 26, 2023

The lady that assisted me was pleasant and knew exactly how to help me.. answered all my crazy questions. More

by Ronnica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
May 01, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 24, 2023

My experience with AutoNation service could not have been better. From the first phone call to schedule a service appointment to my last visit to pick up my pickup, all the employees were friendly, knowledg More

by Stanley Manske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Trevizo Gonzalez
Apr 24, 2023 -

Stanley Manske responded

Friendly, knowledgable employees and great service.

Apr 27, 2023 -

AutoNation Chevrolet Amarillo responded

Hi Stanley, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 17, 2023

I had an issue with my suspension air stabilization pump running frequently. I made an appointment at 7:30 am (the earliest appointment of the day) and arrived that day at 7 am on Thursday when the service More

by Kenneth Braxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocio Trevizo
Apr 21, 2023 -

AutoNation Chevrolet Amarillo responded

Hello Kenneth, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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