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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
256 Reviews

256 Reviews of AutoNation Chevrolet Amarillo - Service Center

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May 24, 2023

No communication! Took a week to fix a simple problem! Called to check on the vehicle several times but the last time I called to check on it the girl without even che More

by shawna.corder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance and a few others
May 26, 2023 -

AutoNation Chevrolet Amarillo responded

Hi Shawna, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0044 to discuss what we can do to help.

May 24, 2023

They are very courteous and nice people. They are very friendly. They do fast work. More

by Cherylmorris38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
May 26, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

I called and made an appointment for 4:30 pm. When I arrived I was told that she couldn't find my appointment in the computer or even find me or my husband in the computer (we purchased the car t More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
May 29, 2023 -

AutoNation Chevrolet Amarillo responded

Hi Jennifer, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0044. We hope to hear from you.

Jun 05, 2023 -

Jennifer responded

I called a few days ago and asked for the GM, instead i was transferred to the used car manager. I told him that i was calling to speak with the GM. He told me that the GM had guests in his office and took my information saying that he would give him the message and that he would have him call me back. Still waiting.....

May 19, 2023

I have always had great service coming here. Good staff with friendly service. Easy to set up an appointment and get in and out without issues. More

by gumarochavarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Trevizo Gonzales
May 22, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 18, 2023

Friendly and knowledgeable staff provided excellent service. The convenience of shuttle service was a plus. Thank you! More

by eltioloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent Employee
May 23, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you so much for your positive comments about Autonation Chevrolet Amarillo! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2023

They have always been so fast and prompt with my service. I would recommend them for your GM needs. More

by pattythornton2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
May 19, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 16, 2023

AutoNation Chevrolet Amarillo Service is amazing at what they do. They always take good care of me and my vehicle! Chance is Great at his job and very helpful. More

by bschaller300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
May 19, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 11, 2023

Everyone very friendly tend to me right away when I went in for a oil change fast and good service I enjoyed a cup of coffee that is provided while I waited ty do much blessings More

by Peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O my I don't remember his name but he was very friendly and took real good care of my Tahoe and I
May 14, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 10, 2023

Brought a vehicle in about an issue. They did not address the issue. It was a pointless trip. More

by Barcomb38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 12, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0044 to discuss what we can do to help.

May 08, 2023

Communication from the dealership was great and service was done quickly. They also printed a quote for new tires as well. More

by Lorenekruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
May 11, 2023 -

AutoNation Chevrolet Amarillo responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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