AutoNation Chevrolet Amarillo - Service Center
Amarillo, TX
252 Reviews of AutoNation Chevrolet Amarillo - Service Center
Ann Rothkrugh (service manager) was amazing and had great customer service. I will definitely go back to AutoNation Chevrolet again for all my car needs! customer service. I will definitely go back to AutoNation Chevrolet again for all my car needs! More
Outstanding service in the service department if you are a walk-in customer or with an appointment they take care of yourself the same way , thank you all for a great service a walk-in customer or with an appointment they take care of yourself the same way , thank you all for a great service More
No communication! Took a week to fix a simple problem! Called to check on the vehicle several times but the last time I called to check on it the girl without even che Took a week to fix a simple problem! Called to check on the vehicle several times but the last time I called to check on it the girl without even checking just told me it wasn't ready. After I insisted she checked it turns out to was ready! So if you have a lot of time to waste take your vehicle here! More
I called and made an appointment for 4:30 pm. When I arrived I was told that she couldn't find my appointment in the computer or even find me or my husband in the computer (we purchased the car t When I arrived I was told that she couldn't find my appointment in the computer or even find me or my husband in the computer (we purchased the car there and have done oil changes there since purchased). She checked and was able to get me in anyway. She asked if I wanted Air filter and cabin filter replaced. I told her only if they NEED it. After almost an hour and a half I asked how much longer and was told that they had ordered the filters and were waiting for them to arrive (this was 15 minutes before closing). I told her that I should have been asked if I wanted to wait for the filters to arrive or not. Then I was asked to bring my car back the next morning, and that I would receive a discount and a detail job for my trouble (terrible job). I did take my car back and the filters were replaced, I got my bill and was charged over $150.00 for filters and labor. I will not take my car back again, I will find another place for my oil changes. More
I have always had great service coming here. Good staff with friendly service. Easy to set up an appointment and get in and out without issues. Good staff with friendly service. Easy to set up an appointment and get in and out without issues. More