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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
256 Reviews

256 Reviews of AutoNation Chevrolet Amarillo - Service Center

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November 21, 2023

Horrible customer service. And the lady at the desk and mechanic lies straight to your face. The mechanic doesn’t know what he is doing. He broke the piece and left it in there More

by tam_nguyen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus was the mechanic, and an other lady in the front
Report | Print
Nov 23, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (806) 318-0044 -- we hope to hear from you soon.

Nov 23, 2023 -

tam_nguyen52 responded

Even if I talk to the Gm. It won’t change anything. If I was the Gm I would get rid of or retrain my Employees. Just the way the mechanic spoke to me, I knew he was lying. I had the same issue with my lights before. And he said he align it already but I wouldn’t be back if it was fixed. N on my report paperwork it said that it was resolved, but it wasn’t. I just wish I can take my vehicle to a Chevy dealer and not be lied or misleading to.

November 13, 2023

The staff was very friendly and informative, They got our truck in and out in the same day, with no hassle. Thank you. More

by dchambliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember, but she was very nice and knowledgeable
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Nov 16, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2023

Very nice people was grated with a smile. Service was fast. Prices were good. Waiting time was quick. Will return soon More

by Rvigil62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melka
Report | Print
Oct 31, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Professional and courteous staff. Comfortable accommodations. Fast service and they keep you updated on progress during the wait. More

by ranger.rw63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Report | Print
Oct 31, 2023 -

AutoNation Chevrolet Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 15, 2023

I have always been pleased with the service department. They are fast. Professional and reasonable costs. More

by kasigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann, Terry
Report | Print
Oct 16, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 10, 2023

The service person (Rocio) and Mechanic (Blake) were very informative. and professional they take pride in there work More

by juniperhillranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Gonzalez
Report | Print
Oct 12, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Oct 12, 2023 -

juniperhillranch responded

The service person (Rocio) and Mechanic (Blake) were very informative. and professional they take pride in there work

September 27, 2023

Timely and professional. As soon as I got out of the car they came right to me to get me taken care of. More

by yuhhhh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Sep 29, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 26, 2023

Always great service. Will probably buy again from them. Keep up the good work guys and ladies. More

by Scatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Sep 29, 2023 -

AutoNation Chevrolet Amarillo responded

Hi Scatch, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 20, 2023

great place to get your car repaired car was fixed right the first time wirh no problems More

by griffin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ann
Report | Print
Sep 23, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2023

Was driving through Amarillo heading to Laredo Texas and my valve body went out I limped it to their shop and was greeted with a firm handshake. Explained everything to me and answered my questions. Definit More

by dtabor401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Sep 13, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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