AutoNation Chevrolet Amarillo - Service Center

The service department continues to exceed my expectations. The friendly questions about the Silverado's performance and responding to our questions was handled very well. Also appreciated the expectations. The friendly questions about the Silverado's performance and responding to our questions was handled very well. Also appreciated the truck being ready 2 hours earlier than promised. More

Great service customer, something change because is getting better than before. I’m pretty sure I will come back. getting better than before. I’m pretty sure I will come back. More

The prompt service was greatly appreciated. The customer service rep was new but proved to be efficient. Server things she was unsure of but I appreciated the fact that she didn’t get flustere The customer service rep was new but proved to be efficient. Server things she was unsure of but I appreciated the fact that she didn’t get flustered, explained the situation had after following her carefully written notes, was confident enough to seek assistance as not to prolong my wait time. More

I was at the Chevrolet Service Center for an oil change. It went well but I noticed that the agents didn't come out to meet me like they used to, I had to go in to identify myself and my car. Otherwise, i It went well but I noticed that the agents didn't come out to meet me like they used to, I had to go in to identify myself and my car. Otherwise, it was the service lasted about how it always lasts when I go get an oil change. Also, I believe it was the service manager that mentioned that I needed new tires and included descriptions of three different tire types in my paper work. More

Oil changes went well even with a different brand car. Bought oil changes during purchase so was nice to have those. Bought oil changes during purchase so was nice to have those. More

Took my 2021 Acadia in for its 15,000-mile checkup. Chance was wonderful in going over what was going to be done and the cost. When it was done, I left. Got down the street, had a question, turned arou Chance was wonderful in going over what was going to be done and the cost. When it was done, I left. Got down the street, had a question, turned around and went back. Chance took care of me immediately. Even had the tech come ride with me so I could show them what my concerns were. Answered all my questions and concerns. Have never had a problem with them. More

If your vehicle is in good running condition when you drop it off for a simple fuel pump n sensor replacement …PLEASE don’t take it here .. Unless you have three months to be car less and your car won’t drop it off for a simple fuel pump n sensor replacement …PLEASE don’t take it here .. Unless you have three months to be car less and your car won’t start and you have to get it towed back home and…. The service mgr. tells you they can’t fix your vehicle so come pick it up and take it to a high performance center ? Did I mention minor damages on the exterior , damaged , drained batteries and oh yeah guess what the original diagnostic reading three months ago are still the same readings today …. So in that case did they actually repair my vehicle ? More

Someone needs to call me back. Gordy and the general manager should know my situation and get involved. I just bought the brand new truck on the 6th and the CEL has come on 3 times Gordy and the general manager should know my situation and get involved. I just bought the brand new truck on the 6th and the CEL has come on 3 times now. Nobody from service will now answer my call or call me back like I have been told twice. And I called 3 different numbers for service and never got an answer on any. Even left a voicemail and don’t get a response. Truck has 500 miles on it. Brand new, CEL 3 times and nobody is being helpful. Lemon law has almost approached us with this vehicle. And they already sold my vehicle trade. So I need some executive and upper management involvement in this to show Autonation actually cares for their customers and not just a dollar bill. More

The service department was very helpful to us. We had a recall on our car that we took care of for us. We were quite comfortable with the service we received. We had a recall on our car that we took care of for us. We were quite comfortable with the service we received. More

Everyone there is friendly and extremely helpful. Always making sure the job is done right and on time. Always making sure the job is done right and on time. More