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AutoNation Chevrolet Amarillo - Service Center

Amarillo, TX

4.4
253 Reviews

253 Reviews of AutoNation Chevrolet Amarillo - Service Center

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April 03, 2023

I had a warranty on my used car through AutoNation. I took my car in 3 different times, showed them the problem each time. They would let the car sit for a least over a week, and then could not figure More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never the Same People
Apr 06, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (806) 318-0044. We'd appreciate the chance to make your experience a positive one.

March 27, 2023

Chance offers superior customer service and is a great asset to the service department. More hires like him would be good for business! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHANCE
Mar 30, 2023 -

AutoNation Chevrolet Amarillo responded

Hello Tim, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 24, 2023

The service man was rude and does not know what he’s doing and has NO customer service qualities at all! More

by Unsatisfied customer
Recommend Dealer
No
Employees Worked With
I don’t remember his name
Mar 28, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Amarillo. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0044. We hope to hear from you.

March 23, 2023

I took my vehicle in for the hundred thousand mile service as well as a starter issue. The service department was spot on and everyone was so friendly. Thank you. More

by Serena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio, Ann, Randy
Mar 27, 2023 -

AutoNation Chevrolet Amarillo responded

Hello Serena, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 18, 2023

Went for oil change. Dropped vehicle off the night before. They forgot it was there More

by russellmelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 22, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

This dealership is the best I will always service my vehicles here and I will always continue to purchase vehicles thank you so much for the wonderful staff and both the cell side and the service side More

by Monicaavila1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is amazing
Mar 19, 2023 -

AutoNation Chevrolet Amarillo responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2023

They were honest and up front with me. They were quick to address my concerns with my vehicle and assist me. More

by gcstone83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 12, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

The service department continues to exceed my expectations. The friendly questions about the Silverado's performance and responding to our questions was handled very well. Also appreciated the More

by Jerry K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio & Josh
Mar 09, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

Great service customer, something change because is getting better than before. I’m pretty sure I will come back. More

by Rocio Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio
Mar 04, 2023 -

AutoNation Chevrolet Amarillo responded

Hi Rocio, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

February 13, 2023

The prompt service was greatly appreciated. The customer service rep was new but proved to be efficient. Server things she was unsure of but I appreciated the fact that she didn’t get flustere More

by L Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose( Rosie)
Feb 16, 2023 -

AutoNation Chevrolet Amarillo responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

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