AutoNation Chevrolet Amarillo - Service Center
Amarillo, TX
255 Reviews of AutoNation Chevrolet Amarillo - Service Center
Micah Barfield went above and beyond from start to finish! Best services visor I have ever dealt with ! We were 1400 miles away from home and she did everything she could to get us back on the road. U finish! Best services visor I have ever dealt with ! We were 1400 miles away from home and she did everything she could to get us back on the road. Unfortunately that didn’t work out so I had to leave my truck and get a rental. Communicated with me every step of the way! Truck was fixed in 2 days! Manager , Ann Marie said she would ship it to me and handle the Gm side of it. Well after a week truck was still sitting on their lot! Ended up catching a flight from charleston sc to Amarillo.. Micah picked me up the next morning at 6:45 am and took me to the dealership and I was on the road back to Charleston at 7:10! Thank you Micah for your commitment to service! Will never forget the experience! Tracy Bentz- Charleston, S.C. * forgot to mention she even brought me a fresh dozen of eggs from her chickens! Priceless! More
They always do and act very professional. I have never had any problems with them. I always enjoy visiting with them when there getting work done. I have never had any problems with them. I always enjoy visiting with them when there getting work done. More
This was a great experience for me. This place had some amazing people . Rob made it so easy for me and when I'm ready to trade my car again I hope he is still there. This place had some amazing people . Rob made it so easy for me and when I'm ready to trade my car again I hope he is still there. More
My truck blew the engine near Amarillo. We had it towed into Autonation. They put a new engine in and cost was little over $23000. I called on a Thursday to let them know I would be there We had it towed into Autonation. They put a new engine in and cost was little over $23000. I called on a Thursday to let them know I would be there on Monday. On Monday we drive 5 hours to Amarillo pay the 23k and get the receipt THEN they said the truck is in the back so we walk back there and they are working on the truck. There was a check engine light on and they couldn’t figure why. We waited 3 hours it was closing time and they said we have it figured out. Also asked me to pay more money to get parts. I said no way. They had the truck all week still couldn’t figure out what was wrong. Told us they called in an expert and had it fixed. They delivered the truck to us with no check engine light BUT the truck still misfires. If you have a diesel truck do not go to Autonation for service. More
The lady Mrs. Micah that took care of us made sure we understood what was going on and why and got the car in and out within the time frame as planned Micah that took care of us made sure we understood what was going on and why and got the car in and out within the time frame as planned More
Why when need maintenance on vehicle it will have to sit there for 5 days before it’s even looks at. Who can be without their transportation for that long. Ridiculous there for 5 days before it’s even looks at. Who can be without their transportation for that long. Ridiculous More
Worst service! We had to take our vehicle back twice for the same problem. Service manager didn’t return our call about the issue. They just don’t care about custom We had to take our vehicle back twice for the same problem. Service manager didn’t return our call about the issue. They just don’t care about customers at all. More