AutoNation Chevrolet Airport - Service Center

This has been ANOTHER poor experience after I had a mediocre one and then a good resolution. My battery, which was purchased at their store 20 months prior and was under warranty. I took it there due mediocre one and then a good resolution. My battery, which was purchased at their store 20 months prior and was under warranty. I took it there due to having to be jumped and not starting properly. They contacted me to pick up the vehicle. I arrived, paid the $49 check battery fee and the car did not start. They had to jump it again and I had to return to work since the car was not fixed as promised. Hours later, I was advised the "replacement" battery was a dud and they didn't find anything wrong other than they needed to replace with another new battery. Two experiences there and the most recent experience are why I will probably never return. The service advisor told me upon check out that I didn't have to return to their location for warranty work, albeit is is the CLOSEST to my work and most convenient. The impression left was they would rather NOT handle my business. I am certain this is due to previous experiences and notes on my account of those experiences. Today, just one week later, I have to reschedule service due to a notification on my vehicle stating that the problem, that they stated was fixed last week, was in fact, not. Based on my interactions and implications that they would rather not handle my service request and needs, I have decided to take my business to another GMC dealership. More

Great customer service , nice person, good qualities Fast attention, job complete in average time Thank Fast attention, job complete in average time Thank More

The service department and the service advisor Tammy are amazing in providing great service and update information on the status of the vehicle. I would definitely recommend AutoNation chevy airport!! amazing in providing great service and update information on the status of the vehicle. I would definitely recommend AutoNation chevy airport!! More

I had my car towed. A new tire was ordered and my car was fixed before 2 o’clock. I’m very happy with the service I received. A new tire was ordered and my car was fixed before 2 o’clock. I’m very happy with the service I received. More

Dealership is always clean and well maintained. People are nice and polite, and Liz the advisor that helped me is incredible giving context and explaining the issues that my car is presenting. Reso People are nice and polite, and Liz the advisor that helped me is incredible giving context and explaining the issues that my car is presenting. Resolutions have a timing and also next steps in the case of not being able to solve then the same day. More

Excellent service on my vehicle. I drive from Clermont to this dealership in Orlando. I always leave there knowing the work performed on my vehicle was done right. I drive from Clermont to this dealership in Orlando. I always leave there knowing the work performed on my vehicle was done right. More

This dealership is the BEST! !! Everyone is so friendly and professional! I will definitely buy from them again! I just had my new car serviced for the first time and it was a won !! Everyone is so friendly and professional! I will definitely buy from them again! I just had my new car serviced for the first time and it was a wonderful experience! They went above and beyond! 5-stars!!! More

Service was done in the exact time provided. Friendly staff. Quick response at time of arrival Friendly staff. Quick response at time of arrival More

Friendly greeting from very knowledgeable rep. Vehicle looks great and runs exceptionally well. Truck was completed earlier than I expected. Vehicle looks great and runs exceptionally well. Truck was completed earlier than I expected. More