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AutoNation Chevrolet Airport - Service Center

Orlando, FL

4.7
365 Reviews

365 Reviews of AutoNation Chevrolet Airport - Service Center

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January 26, 2022

Had transmission flushed and oil changed. When I got home notices some oil on the ground. Cleaned it up, again a small oil residue on floor. Called the dealership and made an appointment for the next More

by donnaminor17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Harris
Jan 29, 2022 -

AutoNation Chevrolet Airport responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (407) 680-0750 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 25, 2022

Ian McKenzie and his team excel at Customer Service and my repairs were completed in my timeframe. So convenient and a great experience. I am a fan for life!!! More

by Linda P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian McKenzie
Jan 28, 2022 -

AutoNation Chevrolet Airport responded

Hello Linda, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future! Have a great day!

January 25, 2022

Took my Chevy Spark in for a diagnostic on the onboard computer, specifically to determine why my phone was not interfacing properly with the Android Auto function. First thing Jacque said when we walke More

by jdseidl
Recommend Dealer
No
Employees Worked With
Jacque
Jan 29, 2022 -

AutoNation Chevrolet Airport responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0750 -- we hope to hear from you soon.

Jan 29, 2022 -

jdseidl responded

No thank you. Some of the issues I experienced are Chevy-Corporate (online appointments offered can't be honored) and some are AutoNation Airport (customer service and communication). Some you can fix there, some you can't. I'll buy a $10 cable to be delivered to my home (convenience and cost) and if that doesn't fix the connection I'll hit up YouTube to see what I can learn (convenience and cost) and if nothing else works.... well, it is a first-world problem. I still look over my shoulder and not at the camera when reversing. And there are other service options. If you have any repair suggestions to make here, I'd be happy to listen. I do hope others have a better experience at AutoNation Chevrolet Airport, and AutoNation in general. Perhaps we can all learn something from this.

January 24, 2022

Everyone is very courteous and professional. They are attentive to my automotive needs and schedule. The service department does a very nice job. More

by Sargolf4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can remember, check my records.
Jan 26, 2022 -

AutoNation Chevrolet Airport responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2022

Great service so far. Still waiting for vehicle work to be completed, but have been very attentive to my issues. More

by david.thomas314
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 25, 2022 -

AutoNation Chevrolet Airport responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 10, 2021

I took my truck there for some repairs, about 17hrs of billable time. After 2 months went by I was told it was ready. Had to Take it back the same day after paying them over $6200. The truck set there for More

by Coverenterprises
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept, Sydney Thorp
Dec 13, 2021 -

AutoNation Chevrolet Airport responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-1445 to discuss what we can do to help.

Dec 13, 2021 -

Coverenterprises responded

Lets Start by diagnosing the jeep I dropped last tuesday, dec. 7th. Its The one that I was told I would have a diagnosis by dec. 8th by the service manager. It is now dec. 13th end of business day and no diagnosis yet. Then we'll discuss restitution on this vehicle that you made neccessary to be taken elsewhere for the repairs in question.

Dec 14, 2021 -

Coverenterprises responded

Update, I was told this morning the general manager was not interested in "turning this experience around" and that he requested I remove my other vehicle from the property. Im not surprised,

September 21, 2021

It’s not the dealers total fault but my car was stolen by an outsider while -parked at the dealer by the dealer’s people. It was recovered but there are chips in the plastic type bumper that were not there. More

by 2015Vette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Sep 26, 2021 -

AutoNation Chevrolet Airport responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Airport take our reviews very seriously. Please call our General Manager at (407) 680-1445 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 11, 2021

Switch to AutoNation from Starling. Much better service and communication. Price was a little high, but a better experience than the other Chevy dealers in the area More

by glorb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacque
Aug 17, 2021 -

AutoNation Chevrolet Airport responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 23, 2021

Troy was my service advisor. He saw that the recall work was done (confirmation code X01SSGO723) but when I left a voice message five minutes later asking for clarification, he never returned my call. I do More

by Van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
December 18, 2019

Todo salió de lo mejor , en el dealer te tratan muy bien y te ayudan con todo , sales satisfecho de el dealer y muy contento More

by victormontero1995
Recommend Dealer
Yes
Employees Worked With
Denise