AutoNation Cadillac West Palm Beach

If I could leave no stars I would. I purchased a car from this dealer to have shipped and traded it in April of 2023. I unfortunately made the mistake of adding a warranty onto the c I purchased a car from this dealer to have shipped and traded it in April of 2023. I unfortunately made the mistake of adding a warranty onto the car and since April 2023 I have been trying to get ahold of this dealer to get the documents faxed for my refund. Every time I call I end up in an endless loop with no one ever answering. The one time I did get ahold of someone that seemed promising in October of 2023, they decided not to respond or send in my cancellation paperwork. So here I am again, after making multiple calls and not getting responses. I will not do business with this dealer again because the aftermath is a hassle. More

The customer service is five star service. Very welcoming and detail is amazing. I would refer anyone I know to this dealership Very welcoming and detail is amazing. I would refer anyone I know to this dealership More

Great experience from start to finish. Arturo was very knowledgeable with trims and made the purchase quick and easy. Arturo was very knowledgeable with trims and made the purchase quick and easy. More

well VI thought my first CT4 experience with Rudy and Autonation was awesome, but this one was even better. the vehicle is just a dream. the service at the dealership was just superb, I do not give th Autonation was awesome, but this one was even better. the vehicle is just a dream. the service at the dealership was just superb, I do not give this praise lightly. I am a demanding customer, More

The sales person was great but Mayara, the person who did the closing paperwork was completely non responsive. My bank account was charged twice for the purchase of the car and she has not returned my numero the closing paperwork was completely non responsive. My bank account was charged twice for the purchase of the car and she has not returned my numerous calls to fix it. More

Always a great experience at Auto Nation Cadillac. Robert Lanier and William Jackson are excellent and definitely assets to the Service Department. Robert Lanier and William Jackson are excellent and definitely assets to the Service Department. More

very professional,good clean customer service wait area. I think they should have some bagels and donuts for the customers. I think they should have some bagels and donuts for the customers. More

Excellent and Prompt attention to detail Completely 100% Satisfied. Service that was required performed to the highest level. Thanks Satisfied. Service that was required performed to the highest level. Thanks More

Rick was extremely knowledgeable. Never a hard sell. After the sale, Rick took the time to set up the technology package. Never a hard sell. After the sale, Rick took the time to set up the technology package. More

Had a great buying experience with the Roland and John, no hassle, extremely knowledgeable, quick and easy to deal with. Would strongly recommend to anyone looking to buy a vehicle. no hassle, extremely knowledgeable, quick and easy to deal with. Would strongly recommend to anyone looking to buy a vehicle. More