AutoNation Cadillac West Palm Beach

Great service both sales and finance department. Great great great great great great great service Great great great great great great great service More

Worst service department in Palm Beach County! Plan on overpaying, getting ripped off, and no one taking responsibility. Plan on overpaying, getting ripped off, and no one taking responsibility. More

AutoNation corporate office sent me this email, Our Customer Relations Department here at Corporate has received your complaint. This complaint has been Our Customer Relations Department here at Corporate has received your complaint. This complaint has been formally documented, and we will be happy to further investigate this matter on your behalf. Customer service is very important to us, so we are sorry to hear you were disappointed by the service you received. Per our standard corporate process, we will involve the appropriate parties and contact the dealership to learn more about your situation. To better assist you, can you please provide us with the address of the dealership mentioned in your review as we have multiple Cadillac locations? Thank you for your time, Brittini F Corporate Customer Relations AutoNation, Inc. Fort Lauderdale, FL 33301 It’s been 40 plus days and evidently customer relations is not as important as they would have you believe. I have not heard from the corporate office yet. To be honest I thought the corporate office would investigate my complaint and find their dealership at fault but it seems as though profits by any means is more important than honesty and integrity. More

Hands down the worst service department in palm Beach County. Prices for most work is by far more than Ed Morse Cadillac in Delray and more than Wallace Cadillac in Stuart. I received a coupon in the mai County. Prices for most work is by far more than Ed Morse Cadillac in Delray and more than Wallace Cadillac in Stuart. I received a coupon in the mail and assumed all the local Cadillac dealers charged the same for maintenance , boy was I wrong. Even with a $20.00 off coupon I paid almost $40.00 more than the other dealers. I had my oil changed and without asking they added $38.00 for an oil treatment. Do yourselves a favor don't use AutoNation Cadillac in West Palm Beach service department! More

I recently bought a 2025 Cadillac at this dealership. The sales people are very good. They are helpful, informative and work to get your business! The problem comes when you need services from the servic The sales people are very good. They are helpful, informative and work to get your business! The problem comes when you need services from the service department. The service department is filled with the kind of people that think they are doing you a favor by doing their job. I’m sure everyone has had experience like this in other situations. You know what I mean. In fact, when I spoke to my insurance they mentioned other complaints about this particular dealership. In closing, Good place to buy a car if you don’t care much about getting your car serviced there. More

They made the leasing experience pleasant and easy. Everyone was very helpful and accommodating. Kudos to John Hoover for all the time and effort he provided. He showed great patience in helping us Everyone was very helpful and accommodating. Kudos to John Hoover for all the time and effort he provided. He showed great patience in helping us to navigate all the new features. More

COMPLETELY SATISFIED 👍 I like the dealership because is closer to my home and the are honest people. closer to my home and the are honest people. More

I couldn’t be happier with my experience at AutoNation Cadillac of West Palm Beach. From start to finish, the entire process of Leasing my new 2024 Escalade was exceptional. Special thanks to Abbi Matari Cadillac of West Palm Beach. From start to finish, the entire process of Leasing my new 2024 Escalade was exceptional. Special thanks to Abbi Matari for his outstanding service and attention to detail. He made sure I understood every option and worked diligently to meet all my needs. Additionally, I’d like to express my gratitude to Hoss Moghtadaie for guiding me through the financing process with such professionalism and care. He made the financial aspects clear and straightforward, ensuring I felt comfortable with each step. Thank you, AutoNation Cadillac of West Palm Beach, for making this a fantastic experience. I’m thrilled with my new 2024 Escalade and highly recommend this team to anyone looking for top-notch service! More