AutoNation Cadillac Corpus Christi - Service Center
Corpus Christi, TX
399 Reviews of AutoNation Cadillac Corpus Christi - Service Center
Absolutely horrible, my Escalade was schedule for service on the 20th for 45,000 mile maintenance and loud popping noise Front suspension. The vehicle wasn’t even looked at for 4 days then I was told they on the 20th for 45,000 mile maintenance and loud popping noise Front suspension. The vehicle wasn’t even looked at for 4 days then I was told they didn’t know the issue so had to wait for the master tech to look at it. I had to call everyday and most days couldn’t get return call. I left messages w the manager and there are 2 neither called me back. The 7th day i went in person to speak to the manager. 1 hour later he graciously blessed me with his presence. I told him 7 days without a vehicle is not acceptable and got a loner car. I was told later that evening that is was just a missing bolt. This was only the 4th time this vehicle has been is your service department and the 2nd time for the noise. When I went to pick up the vehicle I called Raymond service tech and informed I was returning the rental. He sent a great guy to pick me up. Can’t remember he name but very professional. When I arrived I had to wait another hour before I could get My vehicle if after calling 30 mins ahead. Absolutely the worst experience I’ve ever had w any dealership. This is one of the few Bad reviews I’ve written. Please do your homework and see how many vehicles and times me or my wife have used Autonation. Definitely my last time purchasing or sending any vehicles from Autonation Jason Ferguson More
I drive 75 miles to visit your Chevy dealership instead of going to the one in my home town. I will continue to do so. Autonation is like family of going to the one in my home town. I will continue to do so. Autonation is like family More
Angel the service advisor was very helpful and polite. Very satisfied. The mechanic did a great job and the serviceman kept me in the loop. Very satisfied. The mechanic did a great job and the serviceman kept me in the loop. More
The workers took a quick look at my truck and jumped on the work without worrying about time to go home as I had arrived 30 minutes before shutdown. This showed me they do care about my business the work without worrying about time to go home as I had arrived 30 minutes before shutdown. This showed me they do care about my business More
Good service and prompt feedback from Russell at the AUTONATION CORPUS CHRISTI. Appreciated the photos of worn tires, brake pads to see work necessary on Cadillac SUV AUTONATION CORPUS CHRISTI. Appreciated the photos of worn tires, brake pads to see work necessary on Cadillac SUV More