AutoNation Cadillac Corpus Christi - Service Center

Very happy with the experience. My go to for any issues and or regular maintenance. Most of the time very good on getting my car serviced in a timely manner. My go to for any issues and or regular maintenance. Most of the time very good on getting my car serviced in a timely manner. More

They were very helpful as soon as I walked in and they explained in details when and they could have my car ready. explained in details when and they could have my car ready. More

Service was great as always. Russell was professional and respectful. Would recommend Auto Nation to family and friends. Russell was professional and respectful. Would recommend Auto Nation to family and friends. More

The truck had an airbag recall that needed to be changed. The truck was ready the same day and was washed at the dealer. Great service. The truck was ready the same day and was washed at the dealer. Great service. More

Scheduling appointments easy. Friendly, helpful staff. Clean restroom & waiting area with free water and coffee. Work completed by trained technicians in timely manner. Friendly, helpful staff. Clean restroom & waiting area with free water and coffee. Work completed by trained technicians in timely manner. More

Anna Rodriguez, Service Advisor, always make sure everything we want done is performed correctly and promptly. She’s top notch! everything we want done is performed correctly and promptly. She’s top notch! More

George Castro, in the Service Department, has always been there and available to help me…always with a positive attitude. Unfortunately, my new Traverse continues to have mishaps including driver’s side mir there and available to help me…always with a positive attitude. Unfortunately, my new Traverse continues to have mishaps including driver’s side mirror malfunctioning after new part installed and continued air flow coming through passenger side window/door. More

I deal with George Castro, and I am always satisfied. He goes above and beyond to take of me everytime I take my vehicle in for servicing. He gets an A+. He goes above and beyond to take of me everytime I take my vehicle in for servicing. He gets an A+. More

The Dealership needs to conduct better customer service training for each of its employees. The customer should always be taken care of and given updates instead of us trying to call with no avail. This training for each of its employees. The customer should always be taken care of and given updates instead of us trying to call with no avail. This starts with the Service Manager Randy Rogers, who also did not return any of the calls. They give excuses as to why the vehicle hasn’t been attended to by a Technician and information that is no concern of ours. When making the appointment for a specific issue, the Dealership should have the experienced Technician available at the time of appointment to handle the problem in order to have the vehicle returned to the customer within the same day, especially when the vehicle is dropped off at 8:00 am, given them a full day to work on it. More

Absolutely horrible, my Escalade was schedule for service on the 20th for 45,000 mile maintenance and loud popping noise Front suspension. The vehicle wasn’t even looked at for 4 days then I was told they on the 20th for 45,000 mile maintenance and loud popping noise Front suspension. The vehicle wasn’t even looked at for 4 days then I was told they didn’t know the issue so had to wait for the master tech to look at it. I had to call everyday and most days couldn’t get return call. I left messages w the manager and there are 2 neither called me back. The 7th day i went in person to speak to the manager. 1 hour later he graciously blessed me with his presence. I told him 7 days without a vehicle is not acceptable and got a loner car. I was told later that evening that is was just a missing bolt. This was only the 4th time this vehicle has been is your service department and the 2nd time for the noise. When I went to pick up the vehicle I called Raymond service tech and informed I was returning the rental. He sent a great guy to pick me up. Can’t remember he name but very professional. When I arrived I had to wait another hour before I could get My vehicle if after calling 30 mins ahead. Absolutely the worst experience I’ve ever had w any dealership. This is one of the few Bad reviews I’ve written. Please do your homework and see how many vehicles and times me or my wife have used Autonation. Definitely my last time purchasing or sending any vehicles from Autonation Jason Ferguson More