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AutoNation Cadillac Corpus Christi - Service Center

Corpus Christi, TX

4.4
398 Reviews

398 Reviews of AutoNation Cadillac Corpus Christi - Service Center

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October 01, 2023

Good atention in reception for Mr Jorge , but my vehicle have the same problem or worse, More

by Victor Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Oct 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Victor, we appreciate you taking the time to respond. The staff at AutoNation Cadillac Corpus Christi take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 233-2650. We hope to hear from you.

September 28, 2023

Bad Bad Bad experience with this service dept, again! ! As soon as I got there no one greeted me and the guy who checked me in (that was sitting next to David) was arguing with me that I didn't need an oi More

by Donna James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Sep 29, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Donna, we are deeply disappointed by your experience at AutoNation Cadillac Corpus Christi. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 233-2650. We hope to hear from you.

September 18, 2023

Waiting area very clean. Ray did a great job keeping me informed on the status of my repairs. More

by mtomerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

I have been very pleased with them over the years, and Russel makes sure I was well cared fir. More

by crepasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Sep 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

Great service and staff. Unit ready when promised. Anna is very professional and helpful. Thanks. More

by dchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rodriguez
Sep 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 07, 2023

Great fast service very friendly staff. online notifications were very helpful waiting room is very comfortable and a great coffee machine. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Sep 08, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Sep 11, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Sep 11, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

11 days in the shop problem never solved! Wow. Customer service is pathetic to say the least More

by vmay680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Sep 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you'd like, please contact our General Manager at (361) 444-0022. We'd appreciate the chance to make your experience a positive one.

Sep 04, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Cadillac Corpus Christi take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 233-2650 -- we hope to hear from you soon.

August 28, 2023

Anna Rodriguez was very professional and friendly. She was very helpful and attentive. Amber Herrera was also helpful, set up my appointment for me. More

by Lettied2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Rodriguez, Amber Herrera
Aug 31, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 28, 2023

Excellent customer service, knowledgeable, offered other services. Purchased windshield wipers. Kept me updated on status of vehicle More

by vianey1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Sep 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 04, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 27, 2023

They made up for a inconvenience with such professionalism. Thank you for correcting a issue and making it a better experience. More

by cmburgess007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and David
Aug 30, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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