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AutoNation Cadillac Corpus Christi - Service Center

Corpus Christi, TX

4.3
400 Reviews

400 Reviews of AutoNation Cadillac Corpus Christi - Service Center

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January 31, 2023

Has no info on EV cars factory recall. After car was out of garage it took almost 20 minutes to get signed out and get my keys. More

by Jack Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Feb 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Jack, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 233-2650 to discuss what we can do to help.

January 27, 2023

My advisor was Great, Richard Felan, - overall while waiting and observing customer interaction I would say there is some room for improvement- when a customer walks in say hello acknowledge them. Any More

by christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Felan
Jan 31, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello Christy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

Jan 31, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Christy, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac Corpus Christi. We hope to be of service to you again in the future. Best wishes, AutoNation Cadillac Corpus Christi

January 25, 2023

Amber and her team were awesome. They fit us on last minute!!! Definitely go back for other things needed. More

by Lettied2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Herrera, George Castro
Jan 29, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet South Corpus Christi! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I took my GMC pickup for routine maintenance in January 2022. The customer service was excellent. More

by Lareine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 26, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello Lareine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

Jan 26, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Lareine, we are pleased to hear you had such a positive experience with us If you ever need help, just give us a call. Happy motoring!

January 21, 2023

Short waiting time. In & out. I'm always comfortable that AutoNation Chevy will take care of my car. More

by Nene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Jan 23, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello Nene, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 20, 2023

The service advisor was very informative and helpful. They addressed all my concerns without hesitation. More

by Bigpun4215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Jan 23, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 20, 2023

Wonderful experience. The service advisor was knowledgeable and very helpful. I will keep bringing my Escalade back for any future problems. More

by nubianwhey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pena
Jan 23, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 19, 2023

Took my beautiful Trailblazer in for service and Anna greeted me with her usual big smile, she always remembers our conversations and asks me how I am doing. She makes me feel like family. The car was More

by anguizar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Jan 22, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 23, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Anguizar, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 15, 2023

Dropped off at 8am on a Friday. No one called me all day. I called 3 times all between 4 and 5pm, first 2 times no one would answer the phone. 3rd time spoke with someone in sales ( More

by JAS
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
Jan 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello Jas, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (361) 444-0022 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jan 20, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Jas, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jan 24, 2023 -

JAS responded

I appreciate the response. I called today and wasn't able to get in contact with anyone, so left a message with Olin (that is where the operator sent my call). I left my cell phone. Hope to hear from you, as I do have a service need ASAP.

January 12, 2023

I took my truck in for service with out an appointment and David Flores accommodated me and served my truck More

by nds3592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flores
Jan 17, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac Corpus Christi. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 18, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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