AutoNation Cadillac Corpus Christi - Service Center
Corpus Christi, TX
400 Reviews of AutoNation Cadillac Corpus Christi - Service Center
My advisor was Great, Richard Felan, - overall while waiting and observing customer interaction I would say there is some room for improvement- when a customer walks in say hello acknowledge them. Any waiting and observing customer interaction I would say there is some room for improvement- when a customer walks in say hello acknowledge them. Any available advisor should be able to check someone in if their assigned advisor is busy. More
Wonderful experience. The service advisor was knowledgeable and very helpful. I will keep bringing my Escalade back for any future problems. The service advisor was knowledgeable and very helpful. I will keep bringing my Escalade back for any future problems. More
Took my beautiful Trailblazer in for service and Anna greeted me with her usual big smile, she always remembers our conversations and asks me how I am doing. She makes me feel like family. The car was greeted me with her usual big smile, she always remembers our conversations and asks me how I am doing. She makes me feel like family. The car was serviced lickity split that I didn't have time to do any work although I appreciate the wifi and ability to work while I wait on service. The two associates that were outside waiting for me to receive the car were soo sweet and asked if I had any questions. Frankly I always have a great interaction with everyone in the service department so much so that I look forward to my service appointments. More
Dropped off at 8am on a Friday. No one called me all day. I called 3 times all between 4 and 5pm, first 2 times no one would answer the phone. 3rd time spoke with someone in sales ( No one called me all day. I called 3 times all between 4 and 5pm, first 2 times no one would answer the phone. 3rd time spoke with someone in sales (only place I could get someone to pick up the phone) and the salesperson said they would walk my name/number over to sales. Never heard from anyone. Called again Saturday morning. Again, no answer. Went to pick up my truck and they were shocked! Not a single call, text, or follow up on status. Horrid service. More