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AutoNation Cadillac Corpus Christi - Service Center

Corpus Christi, TX

4.4
398 Reviews

398 Reviews of AutoNation Cadillac Corpus Christi - Service Center

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April 04, 2023

Not happy about taking my vehicle in for remote programming and then 5 days later get told my vehicle battery is not holding a charge and I have to get it replaced before they can continue with the More

by Richarddeleon_556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David, Glenda was very nice
Apr 07, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (361) 444-0022 to discuss what we can do to help.

April 03, 2023

Great service and very timely, I waited on my oil change and it was done in a timely manner service rep was friendly and carin. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Castro
Apr 07, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2023

Service department is very much none customer satisfaction. They are only drawing a pay check. David Flores does not do anything to help with customers needs. I literally done all the leg work to More

by Clint2033
Recommend Dealer
No
Employees Worked With
David Flores
Apr 04, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0022 -- we hope to hear from you soon.

Apr 04, 2023 -

Clint2033 responded

I would like the opportunity to discuss further with the general manager in which I had also called and left a message with no response

March 30, 2023

The employees our outstanding, from the sales person to the person who helps with the contract More

by Juliav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
Apr 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Apr 03, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 16, 2023

Dropped my car off in the morning, came back and it was done before my scheduled appointment. More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Felan
Mar 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi Kristin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 16, 2023

David from the Service dept was awesome. Excellent service department staff goes a very long way when deciding where to purchase a new car in the future. More

by Grace0144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 16, 2023

Service advisor very helpful and explained everything that was done and recommended. Will return for further appointments More

by Glo8279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Mar 19, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2023

They have friendly staff and a welcoming attitude. George Castro was very patient and understanding to my situation and I am pleased with his service. More

by Rodriguez3171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Castro
Mar 13, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

The service manager, Victor Landa, beautifully handled an issue I had with one of the service attendants. My rating is a reflection of my dealing with Mr. Landa. More

by aegonzales
Recommend Dealer
Yes
Employees Worked With
Prefer not to name.
Mar 13, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet South Corpus Christi. Drive safe, and we'll see you on the road.

March 07, 2023

Our truck broke down while we were far from home with our travel trailer. Anna understood how hard it is in a strange city when you don’t know what to do and where to go. She was kind, reassuring and so help More

by Places
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna, and a great tech!
Mar 10, 2023 -

AutoNation Cadillac Corpus Christi responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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