AutoNation Buick GMC West - Service Center

Easy to schedule appointment. Honest about possible delays. Fixed within a day. Everything was fixed as expected. They even washed my car before picking up. Honest about possible delays. Fixed within a day. Everything was fixed as expected. They even washed my car before picking up. More

my service advisor Harry did a great job keeping me informed and had all items addressed correctly. informed and had all items addressed correctly. More

Service department Ghosts you. It seemed that they were going to get my warranty issues fixed and that they wanted to...end of the day they gave me back my truck with nothing fixed It seemed that they were going to get my warranty issues fixed and that they wanted to...end of the day they gave me back my truck with nothing fixed. Service manager heard the issue and confirmed that they would fix it, he said he would follow up with another appointment and after a week of waiting I had to call in to ask. Honestly, they didn't seem to want to work on truck because another GMC dealer/service previously worked on it. They told me to contact my previous GMC service department because they would know better. More

The estimatation process is not quite adequate based upon the total work anticipated. Makes for a surprise coat in the end. Unable to comment on the work completed as it is too early to tell. the total work anticipated. Makes for a surprise coat in the end. Unable to comment on the work completed as it is too early to tell. More

Auto Nation GMC Denverwest was prompt with the repairs even though it took over 4 weeks to complete . The service department was professional, friendly and kept me informed through the repair process th even though it took over 4 weeks to complete . The service department was professional, friendly and kept me informed through the repair process thank you Harry and Gary , More

Great mechanic had overheating on 2022 Denali truck. Took a week in the shop but truck runs great! Took a week in the shop but truck runs great! More

There was good communication though out the repair process. My service advisor was as friendly well. process. My service advisor was as friendly well. More

Poor customer service. The service department only completed half of the work I requested. The service managers have no clue about the vehicles that they are advising custo The service department only completed half of the work I requested. The service managers have no clue about the vehicles that they are advising customers on. More

Usually its been a good experience, but this last time the tech damaged the interior of my vehicle. I am still waiting for them to fix the damage they caused.i expect the part to be replaced the tech damaged the interior of my vehicle. I am still waiting for them to fix the damage they caused.i expect the part to be replaced More

Went for an oil change. Appreciated the attention I received from the moment I pulled up. The video of their findings was great! Appreciated the attention I received from the moment I pulled up. The video of their findings was great! More