AutoNation Buick GMC West - Service Center

The service guy was knowledgeable about everything he let me know that my oil change wasn’t included in my van note so I went over 2 the sales department and the salesman said everything else was included bu me know that my oil change wasn’t included in my van note so I went over 2 the sales department and the salesman said everything else was included but he would pay 4 my oil change thanks a bunch More

Brought vehicle in on a Thursday morning (appointment) they said they would diagnose the problem by end of day. By friday evening I still had not heard from them. Finally got a diagnosis of the probelm Mo they said they would diagnose the problem by end of day. By friday evening I still had not heard from them. Finally got a diagnosis of the probelm Monday afternoon, they said parts will be in Wednesday and it will be done. Thursday afternoon I called, they said it won't be done until Friday. I finally lost my cool, I was done with the excuses, by some miracle it was done by that evening. They were supposed to fix the seat back (just one of the items it was there for) they said they did and it fell off again the next day. Now three days later my check engin light is on an my tranny needs work. Coinsidence, maybe, but I'll never know. Auto Nation will never see me again!! More

This is where I come for service on my 2010 Buick Lucerne. The dealer where I bought this car moved way south of my home, so I began getting work done at Buick GMC West a few years ago. They do a g Lucerne. The dealer where I bought this car moved way south of my home, so I began getting work done at Buick GMC West a few years ago. They do a good job in a tough time of supply chain problems and hiring of mechanics. More

The service manager was helpful and the service was excellent and thorough. I was back on the road very quickly. I appreciated the follow up video of my services and recommendations. excellent and thorough. I was back on the road very quickly. I appreciated the follow up video of my services and recommendations. More

Fast and friendly clean atmosphere, if you need a ride they give it to you, Perform thorough maintenance checks let you know if anything is wrong. they give it to you, Perform thorough maintenance checks let you know if anything is wrong. More

Although I did not buy my vehicle from AutoNation West, I take my Sierra 2500HD there for service. The staff are thorough, friendly and patient. They walk you through the details of the service and explain take my Sierra 2500HD there for service. The staff are thorough, friendly and patient. They walk you through the details of the service and explain where every penny goes. Big shout out to the service desk and service crew. More

Love this dealer. They fixed my issues fast and friendly. Will surly use them in the future.Thumbs up They fixed my issues fast and friendly. Will surly use them in the future.Thumbs up More

Joey Hancock was very helpful and my truck was serviced very efficiently, effectively.and on time very efficiently, effectively.and on time More

The Service Department did a great job on a difficult service item. I was very happy with the communication and the flexibility of options. I thought they did a great job. Thanks guys! service item. I was very happy with the communication and the flexibility of options. I thought they did a great job. Thanks guys! More

Always goes beyond to service my vehicles. Friendly informative always tries to get my vehicles done on a timely basis Friendly informative always tries to get my vehicles done on a timely basis More