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AutoNation Buick GMC West - Service Center

Golden, CO

4.2
127 Reviews

127 Reviews of AutoNation Buick GMC West - Service Center

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March 04, 2023

We used to bring our truck to a different GMC. We had great customer service, and they returned our calls and gave us the information that we needed. We had every confidence that our truck was rep More

by Bernie Gochis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name specifically, but they were all authentically nice
Mar 08, 2023 -

AutoNation Buick GMC West responded

Hi Bernie, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!

February 20, 2023

My vehicle was services promptly with minimal wait time. AutoNtion Staff was courteous and professional! More

by rdlay0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hancock
Feb 24, 2023 -

AutoNation Buick GMC West responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

February 17, 2023

booked online and they did not have parts for recall even though the letter said parts were available and I listed the recall as reason for service with two weeks notice. More

by ritab50
Recommend Dealer
No
Employees Worked With
gary
Feb 21, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6095 to discuss what we can do to help.

February 14, 2023

My appointment was going to be long and the service advisor offered to drive me to the mall if I wanted. I had a good book to read so I settled in and was out at lunch time. everyone was friendly. This More

by raysails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Feb 17, 2023 -

AutoNation Buick GMC West responded

Hi Raysails, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Autonation Buick GMC West

February 10, 2023

Great customer service. Everyone is super helpful, accommodating and friendly. Definitely recommend going to AutoNation west for sales and service. More

by Nstone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Tim
Feb 13, 2023 -

AutoNation Buick GMC West responded

Hello, Thanks so much for the warm recommendation of the team here at Autonation Buick GMC West. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

From the start, I have had a great experience at the dealership. Everyone has be helpful. More

by leanneabeyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Josiah
Jan 20, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 11, 2023

Prompt, well informed,ready at my appiointment time, but most of all they fixed the problem!!! Oh and called with updates. More

by HLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buumer - don't remember. One was the overall manager, the service person, someone shuttling cars....Business was slow but staffed appropritely.
Jan 13, 2023 -

AutoNation Buick GMC West responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2023

Joey Hancock has been so helpful and knowledgeable to work with concerning my Buick. He is great. More

by K2739268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hancock
Jan 09, 2023 -

AutoNation Buick GMC West responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Buick GMC West. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2022

Took it in time have retractable mirrors look at . there not synchronized with each other and stop half way in and out. Sometimes the steps won't come out when both doors open and close. Radio would ch More

by Djgoreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Previous manager Laura gary
Dec 05, 2022 -

AutoNation Buick GMC West responded

Hi, we are deeply disappointed by your experience at Autonation Buick GMC West. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6095 -- we hope to hear from you soon.

December 01, 2022

Quick check in, knew why I had an appointment, and had the worked completed on time as promised. More

by stevefereeitall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 02, 2022 -

AutoNation Buick GMC West responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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