AutoNation Buick GMC West

Auto Nation was great to work with. Their building was clean and comfortable to wait in. Their building was clean and comfortable to wait in. More

I came in with a dream seven weeks ago. Adrian worked with me over getting through the estate process from a death in the family and which car was truly the car that fit what I would be ha Adrian worked with me over getting through the estate process from a death in the family and which car was truly the car that fit what I would be happy in. More

The communication and assistance was excellent. Carlyle went above and beyond to make sure we were taken care of. Carlyle went above and beyond to make sure we were taken care of. More

Had a rocky start, however they stepped up! The finance team worked with me to find the right rate that fit our needs and the maintenance team made sure the truck was 100% before passing it off The finance team worked with me to find the right rate that fit our needs and the maintenance team made sure the truck was 100% before passing it off. More

They have always been very friendly and helpful. They keep us informed as to what status is on our vehicle and are very professional and alway have a smile! They keep us informed as to what status is on our vehicle and are very professional and alway have a smile! More

The crew at AutoNation Buick GMC West is by far the best I’ve ever experienced. They are always kind and welcoming. They provide honest feedback and never try to sell you something you don’t need. I feel I’ve ever experienced. They are always kind and welcoming. They provide honest feedback and never try to sell you something you don’t need. I feel like I’m being treated like family and trust them like I trust my dad. They always are able to get us in, and this is saying a lot because our schedule is not very accommodating. They also provide competitive pricing. This location is worth the drive I have to get there, and it gives me comfort to know my car is in such good hands. More

Everyone was friendly and informative. The sales representative was knowledgeable about the truck and the finance manager was very clear on my options. The sales representative was knowledgeable about the truck and the finance manager was very clear on my options. More

The staff at Buick GMC West are very professional and friendly. They went the extra mile to make sure I was happy with my purchase thank you very much joe, ryan, and Allison friendly. They went the extra mile to make sure I was happy with my purchase thank you very much joe, ryan, and Allison More

Customer service rep Joey is great, but the time waiting and the trip out for us was a bust. I know something is wrong with the front end and I understand about process of elimination. So they wanted to do and the trip out for us was a bust. I know something is wrong with the front end and I understand about process of elimination. So they wanted to do a rotate and balance to see if that corrected the shaky front end. Well 127 dollars later and the problem is still there. So I have to make around round trip over 2 hours drive to drop off the car so they diagnose and look further into it. I even emailed ahead of time to request a service loaner car and then I would be okay leaving my car with them. I really think they should plan things out just a bit better and make it easier on the customer. Well the big picture is I will take my car back and hopefully they get to the route of the problem and me and my family are back on the road safely. More

Customer service representatives very good. I would have preferred to schedule the repair sooner. I believe the steering pump should not have not have failed after 33,000 miles. Car had been I would have preferred to schedule the repair sooner. I believe the steering pump should not have not have failed after 33,000 miles. Car had been driven at least once per week. Discount for the repair? I will seriously consider another manufacturer for my next car. More