AutoNation Buick GMC West Sahara - Service Center

When I called to make an appointment I was able to get appointment the next day which was a Saturday. Within a few hours I received a text with problem areas with pictures including the problem of which I appointment the next day which was a Saturday. Within a few hours I received a text with problem areas with pictures including the problem of which I brought my vehicle in for. When I called I was able to get an estimate for repair to the problem I brought my vehicle in for so they could proceed with the repair. The repair was completed on Monday very late in the afternoon so when I called Tuesday morning on the status of the repair my vehicle was ready for pick up. Thank you More

Mike (Service Mgr) and Staff have been taking good care of my vehicles 20+ years! Thank You! Appreciated! of my vehicles 20+ years! Thank You! Appreciated! More

The service was awesome. Allen is very knowledgeable.. Allen Took the time to help me. Allen is very knowledgeable.. Allen Took the time to help me. More

My service advisor was very helpful. He explained everything to me and how they were gong to correct my problem . Armando was GREAT!! He explained everything to me and how they were gong to correct my problem . Armando was GREAT!! More

This service department is the best we've ever used. Thank you Brian and Mike. Thank you Brian and Mike. More

Went in for an oil change and oil filter. When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been re When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been replaced in 11/22} might be off. But disregard it unless it starts bothering you. Otherwise they will recheck it with next oil change. So I paid my bill got in the car and of course the message shoowed up on my dashboard but what I didn't expect was a ding, ding, ding constantly going off. I went back into the service dept. and said I was not going to drive my car like that. He told me that they would probably have to replace the sensor and it would take about 4 hrs. but that the sensor would be under warranty and not cost me anything. The courtesy driver drove me home and a couple hours later Jon called that it was a faulty filter that they installed causing the problem and the car was fixed and Kenny the courtesy driver would pick me up. Its been a few days since I have been driving my car and so far so good. I hope the car is OK now. More

The service I requested was performed as requested with no attempt at upselling. The car was returned washed and ready to. go. no attempt at upselling. The car was returned washed and ready to. go. More

My 1st experience at this location. Top-notch! Brian was great and the wait time more than reasonable. Top-notch! Brian was great and the wait time more than reasonable. More

Purchased vehicle in 2021. Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service reps have been excellent! More

I purchased my vehicle from this location back in 2020. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. More