AutoNation Buick GMC West Sahara - Service Center
Las Vegas, NV
343 Reviews of AutoNation Buick GMC West Sahara - Service Center
Went in for an oil change and oil filter. When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been re When I was told the car was ready, the service rep. advised me that the "Low Oil Pressure" light was on and that maybe the sensor (which had been replaced in 11/22} might be off. But disregard it unless it starts bothering you. Otherwise they will recheck it with next oil change. So I paid my bill got in the car and of course the message shoowed up on my dashboard but what I didn't expect was a ding, ding, ding constantly going off. I went back into the service dept. and said I was not going to drive my car like that. He told me that they would probably have to replace the sensor and it would take about 4 hrs. but that the sensor would be under warranty and not cost me anything. The courtesy driver drove me home and a couple hours later Jon called that it was a faulty filter that they installed causing the problem and the car was fixed and Kenny the courtesy driver would pick me up. Its been a few days since I have been driving my car and so far so good. I hope the car is OK now. More
Purchased vehicle in 2021. Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service Purchase and trade in experience was excellent. Service of the vehicle has been excellent from the drop off to the pick up. Also the phone service reps have been excellent! More
I purchased my vehicle from this location back in 2020. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. I visit the service department for required maintenance. Brian is absolutely wonderful. He always provides friendly and efficient customer service. More
Efficient and friendly. Easy to schedule online. Wait time was minimal. Service that was provided was explained well. Cost was reasonable. Easy to schedule online. Wait time was minimal. Service that was provided was explained well. Cost was reasonable. More