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AutoNation Buick GMC West Sahara - Service Center
Las Vegas, NV
343 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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343 Reviews of AutoNation Buick GMC West Sahara - Service Center
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June 19, 2023
I brought the car in over 1 week ago for a mechanical issue. I picked it up last Friday after it was in the dealership for a week. This AM, after not driving it since bringing it home 72 hours ago, the c issue. I picked it up last Friday after it was in the dealership for a week. This AM, after not driving it since bringing it home 72 hours ago, the check engine light came on and car making a boiling water sound it never made before. My spouse called to speak to the manager who was supposed to call me asap and did not. My spouse was calm the whole time yet the manager was abrupt, rude, and defensive, explaining he does not know what is wrong with the car and does not know how long it will take to fix. When my spouse mentioned they just released the car to us on Friday, the manager got very defensive. I believe his name was Mike. I will never get a car with AutoNation again as experience is terrible. Specifically GMC Buick AutoNation. More
by Mariselan1
Employees Worked With
Mike, Armando
June 16, 2023
SERVICE WAS DONE AT AS SOON AS POSSIBLE. EVERYONE VERY COURTEOUS AND PROFESSIONAL. I AM FROM EBRAASKA AND AM PLANNING ON MOVING TO LAS VEGAS AND WILL BE CONSIDERING THIS DEALERSHIP FOR MY FU EVERYONE VERY COURTEOUS AND PROFESSIONAL. I AM FROM EBRAASKA AND AM PLANNING ON MOVING TO LAS VEGAS AND WILL BE CONSIDERING THIS DEALERSHIP FOR MY FUTURE NEEDS. THANKS, TERRY. More
by TERRY L THIELE
Employees Worked With
BRYAN TOM
May 29, 2023
We've been coming here since we bought our car in 2015 and having the cars routine service preformed here. Brian is usually our service rep and does a great job keeping us updated and informed with our v and having the cars routine service preformed here. Brian is usually our service rep and does a great job keeping us updated and informed with our vehicle. The wait time isn't too bad. We always get great service. More
by Meg
Employees Worked With
Brian
May 25, 2023
Have purchased 3 plus cars from this dealership and had all serviced from day 1. Allen has always taken great care of us. Professional, honest and reliable. Love my Buicks! all serviced from day 1. Allen has always taken great care of us. Professional, honest and reliable. Love my Buicks! More
by Wayne F.
Employees Worked With
Allen
May 20, 2023
Professional, courteous and knowledgeable. Even took the time to explain how to clear old data from navigation system. I would not consider going anywhere else. Even took the time to explain how to clear old data from navigation system. I would not consider going anywhere else. More
by Mike & Janet
Employees Worked With
Brian
May 11, 2023
We are very pleased with the work done on our vehicle. It took longer than we thought, especially since this was our only car. But the work was great. It took longer than we thought, especially since this was our only car. But the work was great. More
by pddd76
Employees Worked With
Ezecial
May 10, 2023
When I called to make an appointment I was able to get appointment the next day which was a Saturday. Within a few hours I received a text with problem areas with pictures including the problem of which I appointment the next day which was a Saturday. Within a few hours I received a text with problem areas with pictures including the problem of which I brought my vehicle in for. When I called I was able to get an estimate for repair to the problem I brought my vehicle in for so they could proceed with the repair. The repair was completed on Monday very late in the afternoon so when I called Tuesday morning on the status of the repair my vehicle was ready for pick up. Thank you More
by melanson4
Employees Worked With
Ezekiel
