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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
345 Reviews

345 Reviews of AutoNation Buick GMC West Sahara - Service Center

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August 16, 2023

Comfortable waiting area. my service advisor Brian kept me updated on what was happening and when my car would be ready. I appreciated the car wash after the service was com More

by Wishibryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn 4767
Aug 17, 2023 -

Wishibryan responded

Thanks again for taking care of me and my Buick.

August 09, 2023

We've been using Autonation Buick GMC West Sahara for the past 4 years. Very happy with the service and staff. They're well informed, timely and courteous. More

by msterlaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Aug 13, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 08, 2023

Our experience was easy and smooth. The wait was a little longer than I expected. They are always courteous and helpful. We have used the service department since we leased and than More

by john-engr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Aug 11, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

John Wong was very helpful and courteous. He took time explaining to me what needed to be done and why to keep my vehicles in good running condition. When the repairs couldn’t be completed th More

by Mkrobison15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Aug 11, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, we're happy you found our staff John to be so supportive during your experience here at AutoNation Buick GMC West Sahara. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 05, 2023

The service department was quick and efficient and I was treated with very kind and friendly service. More

by nlschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Aug 09, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2023

Friendly, helpful, courteous, cooperative and completed the service to my satisfaction and in a timely manner. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong and Mike, the service Manager.
Aug 04, 2023 -

AutoNation Buick GMC West Sahara responded

Tom, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

July 31, 2023

The service experience was the best I have had in the Las Vegas Valley in 23 years-I will never go anywhere else. John's attention to detail was exceptional. Thanks! More

by odonnell.billyo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Aug 04, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2023

I brought my truck in for service. I was in and out in 30 minutes. The service was great. The staff very helpful. More

by mr. bzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Terhune
Aug 03, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Was there 1 hr. Car still not even in shop. Ask for ride. It would be an additional 45 minutes for a ride. Said it would take up to 3 hrs for oil change and tire rot More

by skatunis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was not Armando fault. He was not given the request for a ride etc when he came back from lunch
Jul 28, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5808 -- we hope to hear from you soon.

July 24, 2023

All personnel are helpful and friendly. They are willing to go out of their way to help you. More

by Jbozek76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian… in service
Jul 27, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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