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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
343 Reviews

343 Reviews of AutoNation Buick GMC West Sahara - Service Center

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September 18, 2023

I scheduled with service dept. to get my second fob which was not available when I bought an Envision. They completed it promptly so that I don't have to wait too long. More

by joseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Sep 22, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Joseb, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 09, 2023

always polite and knowledgeable. great dealership from sales, management and service. thank you very much More

by tebryant1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armondo
Sep 13, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 08, 2023

Service department personnel helpful take good care of my car. They do a good job. More

by 4catz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian & Mike service dept.
Sep 12, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Customer service rep was helpful and provided good customer service. Service was done faster than expected More

by tshaw7185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 12, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

I came with a problem that I told the manager exactly what is the problem the shift gear from drive to reverse is stuck and jump every time in the past 3 weeks, and he told me we will check I told him to More

by Omribg1707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian strawn
Sep 05, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (702) 605-5808 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 30, 2023

Allen is a rock star. We had some work done last year and was left with a loud rattling noise. Brought it back in but used a different person and because they didn’t hear More

by devils26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Sep 03, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2023

The service department was fast and efficient. Just very expensive for two tail lights. $1300. More

by Cberry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 30, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for taking the time to leave us your honest feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2023

Always so nice & friendly, always good at taken care of my GMC and the great car wash I also get More

by sohncosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian ( he is always so Good to me)
Aug 22, 2023 -

sohncosby responded

Always so nice & friendly, & good care for my GMC BRIAN Is the Best *****

August 16, 2023

Comfortable waiting area. my service advisor Brian kept me updated on what was happening and when my car would be ready. I appreciated the car wash after the service was com More

by Wishibryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn 4767
Aug 17, 2023 -

Wishibryan responded

Thanks again for taking care of me and my Buick.

August 09, 2023

We've been using Autonation Buick GMC West Sahara for the past 4 years. Very happy with the service and staff. They're well informed, timely and courteous. More

by msterlaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Aug 13, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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