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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
343 Reviews

343 Reviews of AutoNation Buick GMC West Sahara - Service Center

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October 26, 2023

I needed my Acuras breaks checked. Made a appointment. Checked in with receptionist, she greeted me with a smile. Very good customer service. I got everything taken care of in two hour More

by Linda Sans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cee
Report | Print
Oct 26, 2023 -

Linda Sans responded

Good customer service

October 26, 2023

Brian and his team of skilled technicians, always make servicing our vehicles a simple and pain free experience. Autonation Buick GMC is where I go for all our vehicles maintenance. Thanks again Brian, an More

by ejam50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 28, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 23, 2023

Service writer John Wong is the best I have ever experienced! Service department is very responsive…. Great service even when the are overloaded! More

by duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wong
Report | Print
Oct 26, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Duane, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2023

Horrible customer service! They had one job, change the oil… and they forgot. Made me wait 4 hours, assuring me they’ll fix it immediately… but nothing was done More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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Oct 06, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Daniel, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.

October 02, 2023

Dealership very friendly and clean. Helpful on what could be the issues of the vehicle. More

by Mamajoe540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid
Report | Print
Oct 05, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2023

Very Happy! Everyone was polite and attentive. My was not very long but the the work was done very well! #LotsOfLove #BeSafe More

by aaronlovesjulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Report | Print
Oct 02, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2023

The service representative, Mr. Perez, is an asset to this corporation. His customer relations skills were demonstrated this week and were excellent. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Perez, service. Kenny, shuttle driver, and Steve service technician.
Report | Print
Sep 29, 2023 -

AutoNation Buick GMC West Sahara responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 27, 2023

The staff was friendly, helpful and efficient. I was a little early and they serviced my car immediately. More

by mccods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 29, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

Professional, polite and friendly employees both in the service area and sales floor.Very clean, comfortable and pleasant waiting area....particularly for women! More

by judithray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian,Stephen
Report | Print
Sep 25, 2023 -

AutoNation Buick GMC West Sahara responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Excellent service. Friendly staff with great attitude. Comfortable and spotless waiting room. Always exceeds my expectations. More

by Happy GMC Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Wright
Report | Print
Sep 21, 2023 -

Happy GMC Owner responded

I had low tire pressure and stopped by without an appt. Not only did I have my truck back in four hours with a new tire, they changed my oil as well. Service was excellent and friendly staff as always.

Sep 24, 2023 -

AutoNation Buick GMC West Sahara responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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