AutoNation Buick GMC West Sahara - Service Center

Even though I had just a simple oil change, it was a relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the serv relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the service people were rude. Not John at AutoNation. The process was simple, and quick. So yes, I’d recommend AutoNation Buick GMC. More

It’s always a pleasure dealing with AutoNation Buick GMC the helpful staff always comes through for service parts and sales thank you guys for all your hard work the helpful staff always comes through for service parts and sales thank you guys for all your hard work More

Ezekiel was very pleasant and helpful. Receiving Tanaka air bag replacement took a couple weeks (not the dealer's fault). Receiving Tanaka air bag replacement took a couple weeks (not the dealer's fault). More

Had new service writer on this service experience. EZE turned out to be a pleasure to deal with. He advised me as to what services should be completed and why… EZE turned out to be a pleasure to deal with. He advised me as to what services should be completed and why… More

Car was there for over 2 weeks (waited for parts for over a month before that), was not repaired (was in the worse shape than when I dropped it off) and had to be transferred to another dealership to complet a month before that), was not repaired (was in the worse shape than when I dropped it off) and had to be transferred to another dealership to complete the repairs (where I had to wait another 3 weeks and pay out of pocket for rental). Impossible to get hold of anyone at the service department to get an update on whats going on. Was misinformed several times trying to get any information from Armando. At the end I was told not to bring my car back to them gain (even though they sold the car and warranty to me)... More

Fast service, most professional and friendly staff. The updates, via text on the progress of the work being done, were a pleasant surprise. The updates, via text on the progress of the work being done, were a pleasant surprise. More

My service work was done on a timely manner & the center was clean, although the coffee wasn't hot, sat too long. was clean, although the coffee wasn't hot, sat too long. More

They did a great job with my oil change got me in and out quickly! quickly! More

My service requests were all met. When I picked up car it was waiting nice and clean as requested. My service manager made me feel special and well taken care of. Thanks Auto Nat When I picked up car it was waiting nice and clean as requested. My service manager made me feel special and well taken care of. Thanks Auto Nation More

They always do the work efficiently and fast. They rotated my tires and even gave my car a wash! They rotated my tires and even gave my car a wash! More