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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
343 Reviews

343 Reviews of AutoNation Buick GMC West Sahara - Service Center

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April 18, 2022

Quick resolution to my check engine light notification and completed the required work ahead of the time they said it would take More

by edward_marsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando pena
Apr 22, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

Fast, easy and thorough! Car was clean and ready when I arrived to pick it up. More

by Tony6800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and John
Apr 16, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 12, 2022

I had to wait for my oil change appointment over 2 hours and had to leave. Last oil change they did not tighten the screws enough and cause oil leaks. Found this out from Ziffy Lube. Very disturbing. They u More

by BettyDito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
Apr 15, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5808 to discuss what we can do to help.

April 12, 2022

They are always helpful and courteous. While waiting for my truck to be serviced, they are aware of the value of my time and keep me up to date as to the status of my vehicle and approxim More

by carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Apr 14, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Brian is amazing I am always in and out. This place is amazing. Thank you. More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 14, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

Even though I had just a simple oil change, it was a relief that it went smoothly because the previous Buick shop I went to, the oil change took more than four hours, the car was not washed and the serv More

by The OR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wang
Apr 14, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Buick GMC West Sahara and we hope to be of service again in the future.

April 08, 2022

It’s always a pleasure dealing with AutoNation Buick GMC the helpful staff always comes through for service parts and sales thank you guys for all your hard work More

by Djcarranza5712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian strawn
Apr 10, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

Ezekiel was very pleasant and helpful. Receiving Tanaka air bag replacement took a couple weeks (not the dealer's fault). More

by BoinLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel - hope I spelled correctly
Apr 11, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Had new service writer on this service experience. EZE turned out to be a pleasure to deal with. He advised me as to what services should be completed and why… More

by alangs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel
Apr 11, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2022

Car was there for over 2 weeks (waited for parts for over a month before that), was not repaired (was in the worse shape than when I dropped it off) and had to be transferred to another dealership to complet More

by Boris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Armando (service advisor), Michael (service manager)
Apr 11, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Boris, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5808. We hope to hear from you.

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