AutoNation Buick GMC West Sahara - Service Center

I received exemplary customer service. I did not have to stay all day for my scheduled service appointment. And I was offered a great deal on future oil changes. I definitely did not have I did not have to stay all day for my scheduled service appointment. And I was offered a great deal on future oil changes. I definitely did not have an issue driving further because I know that my SUV is in the best hands. More

Excellent service and very knowledgeable mechanics. Highly recommend. I recommend bringing your vehicle to this dealership. Highly recommend. I recommend bringing your vehicle to this dealership. More

The following service was done: rear brakes, front rear diff fluid, transfer case and oil change. Only comment is I wish those services could be little less expensive. diff fluid, transfer case and oil change. Only comment is I wish those services could be little less expensive. More

GREAT SERVICE ! !! We had a Radiator and Water Pump failure on a Friday Night in Las Vegas ( NOT GOOD ). Had the car towed to dealership on Saturday. Unable to get " !! We had a Radiator and Water Pump failure on a Friday Night in Las Vegas ( NOT GOOD ). Had the car towed to dealership on Saturday. Unable to get "BAD" News until Monday of the problem and advised that they could fix it by Wednasday and they DID !!! THANK YOU AutoNation Buick GMC West Sahara your SERVICE Department came through in "ACES". A "BIG" Thanks to Ezequiel Perez " YOU " are the BEST !!!. Safe at Home in Valencia California after a long week in Las Vegas. More

Great service, they got work done quickly and did a great job as well! Very happy with this dealership! job as well! Very happy with this dealership! More

Ezekiel is an excellent service advisor. Took care of updating me on how repair was going. Great at getting me shuttle ride. Took care of updating me on how repair was going. Great at getting me shuttle ride. More

While traveling out of state by auto on Monday, July 11, 2022, my engine light comes on, very, very worried. What to do! After speaking with my dealer in my state, Was able to make it to my destination with 2022, my engine light comes on, very, very worried. What to do! After speaking with my dealer in my state, Was able to make it to my destination with a prayer and was told to take vehicle to any GMC or Chevy Dealer. Takes vehicle to AutoNation Buick on Sahara in Las Vegas, NV, no appointment, no problem. Was given a rental car and told would need to keep it a day. Car was fixed on next day, plus I was covered price wise which was a blessing. Was so greatful that everything went smoothly and that the Service Advisors Brian Strawn and Michael Terhune were so courteous. Was even sent a video showing what the problem was. Some kind of sensor issue. Was happy they were able to fix it so fast, it was after all my birthday week and I was on vacation. If you find yourself in a similar situation of some sort, don’t hesitate to lookup AutoNation Buick, 6400 W Sahara Ave, Las Vegas, NV 89146. You are in good hands. I recommend them for all your mechanical needs. Thanks AutoNation Buick. From Brenda More

I wish the service department would communicate better. Response time is really bad and it’s really hard to get in contact with a service adviser. Other then that the dealers looks clean and great Response time is really bad and it’s really hard to get in contact with a service adviser. Other then that the dealers looks clean and great More

Always friendly and professional. Our customer service rep. continues to provide excellent service. I would recommend AutoNation. Our customer service rep. continues to provide excellent service. I would recommend AutoNation. More

Service agent Brian was great! Parts center gave me my parts to give to the agent…. Never have I ever had to pick up my own parts from a dealer and take it to the service center… Parts center gave me my parts to give to the agent…. Never have I ever had to pick up my own parts from a dealer and take it to the service center…. More