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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
343 Reviews

343 Reviews of AutoNation Buick GMC West Sahara - Service Center

Sort by
August 30, 2022

no follow up, recall parts not available? ? no call back , hard to reach service, too many phone promps More

by kim2scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
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Sep 03, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 24, 2022

Everyone was nice upon my visits and phone discussions. The maintenance occurred in a fairly timely manner. I did get frustrated when I couldn't get an ETA on completion for a couple of days, but eventuall More

by Caesar421fs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Report | Print
Aug 28, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 22, 2022

My car was ready when promised. The only problem is the service person didn't listen to a message I left & I have to bring my car back for another problem. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 26, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 20, 2022

much better than I ever expected, excellent all the way and really fast , must tell all my Buick experience More

by drfranco38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Easy
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Aug 24, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

All service personnel were helpful and courteous the process of servicing my vehicle was fast and accurate More

by dbarilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service, Marcus in finance
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Aug 23, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Dbarilla, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 13, 2022

Great service, staffs are friendly, I always have good experience at West Sahara GMC Buick Autonation. More

by Tphouphayry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WONG, JOHN
Report | Print
Aug 18, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 18, 2022 -

Tphouphayry1 responded

Yes, I would and thank you!

August 11, 2022

Brian my service manager understands my need good service. Alway provide excellent service. Like to be pick-up . More

by phivia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Strawn
Report | Print
Aug 15, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

Always very good service. Sorry don't need to make up fifteen words to say good job More

by bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Bejar Pena
Report | Print
Aug 16, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

Got in in a timely manner. Car was finished earlier than estimated. Overall pleasant experience. More

by Jfleckner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Report | Print
Aug 12, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2022

I brought my car back for the second time for an an oil change I had no problems getting in and out, I was greeted when I entered and assisted away. Everyone was very pleasant. My advisor Ezekiel was aweso More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezequiel
Report | Print
Aug 09, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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