AutoNation Buick GMC West Sahara - Service Center

I made an appointment for 10:00 a. m. for an oil change for my 2020 Encore. I arrived at 9:30 a.m. I was informed there was a 2 hour delay. My oil change was not completed until 12:0 m. for an oil change for my 2020 Encore. I arrived at 9:30 a.m. I was informed there was a 2 hour delay. My oil change was not completed until 12:07. I will probably not make any future appointments for my car's maintenance . More

Clean professional staff amazing crew Ezequiel made sure all my questions were answered and addressed. all my questions were answered and addressed. More

John Wong helped my husband and I with our air conditioning which we have gotten done before and it works lovely conditioning which we have gotten done before and it works lovely More

Took my truck in and had to get transmission replaced after waiting 6 days for GMC warranty to look at my truck, transmission was replaced and still had problems, took it in again and it's Much better b after waiting 6 days for GMC warranty to look at my truck, transmission was replaced and still had problems, took it in again and it's Much better but now I have some vibration when I first start moving, called service advisor 3 times and sent 3 or 4 text messages and no call back. I hope this transmission doesn't get destroyed by still driving it. More

Service was good and timely. Arno do my service rep was knowledgeable about the truck and informative about the service required. Arno do my service rep was knowledgeable about the truck and informative about the service required. More

From the first time you pull up to the promised time I drove away, it was a pleasure to drive a GMC. drove away, it was a pleasure to drive a GMC. More

Staff was helpful and treated me professionally. Happy with the service. Also grateful that the car is washed after the work s completed. Happy with the service. Also grateful that the car is washed after the work s completed. More

Allen Wright is a very good service manager an easy to communicate with. Also he will research an answer for your question that he is unfamiliar with. Overall rating is very good. communicate with. Also he will research an answer for your question that he is unfamiliar with. Overall rating is very good. More

I scheduled an oil change. My experience was awesome. The staff got me in and out within an hour. Customer service was excellent. My experience was awesome. The staff got me in and out within an hour. Customer service was excellent. More

Brian Strawn was very helpful. There was a problem with the Key to start my car. But it was resolved quickly. I'm looking to buy an SUV from this Dealer. Money is tight but I beli There was a problem with the Key to start my car. But it was resolved quickly. I'm looking to buy an SUV from this Dealer. Money is tight but I believe this Dealer can make me a good offer More