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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
345 Reviews

345 Reviews of AutoNation Buick GMC West Sahara - Service Center

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September 16, 2022

We have dealt with Allen Wright in Service Dept for several years. He is always helpful, courteous and professional. We always ask specifically for him, because he is pleasant to work with. He makes More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Wright
Sep 19, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Pat, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Buick GMC West Sahara! If you need more help, our team is available to talk -- safe travels!

September 16, 2022

Waited a few days for this post just to let myself cool down. I have always taken my GMC Sierra to a "GM" dealership for "Certified GM Service ". People tell me at times I am crazy paying dealership prices More

by ruben
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Armando Mike
Sep 19, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Ruben, we are deeply disappointed by your experience at AutoNation Buick GMC West Sahara. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.

September 14, 2022

I made an appointment for 10:00 a. m. for an oil change for my 2020 Encore. I arrived at 9:30 a.m. I was informed there was a 2 hour delay. My oil change was not completed until 12:0 More

by Jsee
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Sep 19, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Jsee, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.

September 12, 2022

Clean professional staff amazing crew Ezequiel made sure all my questions were answered and addressed. More

by rdmatoka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezequiel
Sep 15, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Sep 16, 2022 -

rdmatoka responded

Thank you.

September 12, 2022

John Wong helped my husband and I with our air conditioning which we have gotten done before and it works lovely More

by Shon449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Sep 16, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

Took my truck in and had to get transmission replaced after waiting 6 days for GMC warranty to look at my truck, transmission was replaced and still had problems, took it in again and it's Much better b More

by markprestigellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't want to use names
Sep 14, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Sep 14, 2022 -

markprestigellc responded

Markprestigellc@gmail.com

September 09, 2022

Service was good and timely. Arno do my service rep was knowledgeable about the truck and informative about the service required. More

by thrasher007@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armondo
Sep 13, 2022 -

AutoNation Buick GMC West Sahara responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2022

From the first time you pull up to the promised time I drove away, it was a pleasure to drive a GMC. More

by Kuku in Las Vegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando ( service writer )
Sep 12, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2022

Staff was helpful and treated me professionally. Happy with the service. Also grateful that the car is washed after the work s completed. More

by larrydvg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wong
Sep 11, 2022 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

Allen Wright is a very good service manager an easy to communicate with. Also he will research an answer for your question that he is unfamiliar with. Overall rating is very good. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Wright
Sep 09, 2022 -

AutoNation Buick GMC West Sahara responded

Hi Roy, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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