AutoNation Buick GMC West Sahara - Service Center

Brian Shawn was an excellent advisor…he communicated with me in a timely manner and provided me with thorough confirmation. me in a timely manner and provided me with thorough confirmation. More

We took our 2011 Cadillac SRX to AutoNation Buick/GMC. The car would not start and after installing a new battery (the battery in the car was dead) there were still starting issues. Turned out a computer The car would not start and after installing a new battery (the battery in the car was dead) there were still starting issues. Turned out a computer needed replacement. Inasmuch as health issues were having an impact on my overall driving abilities we decided to donate the car. Throughout this entire process we dealt with Ezikiel, who is one of the intake people in the service department. He was most helpful and understanding. He provided much needed assistance when we emptied the car of personal belongings and the license plates. While we have been customers of this dealership since 2014 as the Mrs. drives a Buick, this was the first time that they had seen the Cadillac. More

Was checked in before my appointment time. Waited in lobby. I was updated a couple of times about the progress of my car. Work was completed quickly at the cost quoted. Waited in lobby. I was updated a couple of times about the progress of my car. Work was completed quickly at the cost quoted. More

Thanks 🙏🏼 again as always to Brian and Mike T. Appreciate the help and care as always ., have a blessed month & see you guys in about 5K miles. Stephen G. Appreciate the help and care as always ., have a blessed month & see you guys in about 5K miles. Stephen G. More

My service advisor (John Wong)at the dealership has always been very helpful. Thank you John always been very helpful. Thank you John More

They are always professional and courteous when I come there or when my mom takes the car in for me , They have always been honest with me about what needs to be done , ( no extra work that is not needed) there or when my mom takes the car in for me , They have always been honest with me about what needs to be done , ( no extra work that is not needed) which is very hard to come by these days. I have been coming there for at least 20 years. Thank you! More

Armando is friendly and professional, he paid close attention to my concerns and proceeded to do the request. attention to my concerns and proceeded to do the request. More

Service was good had me in and out in a timely manner it was a good experience. was a good experience. More

This is the best Service department in town if you have a GMC! I've been going here for years now. GMC! I've been going here for years now. More