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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.5
344 Reviews

344 Reviews of AutoNation Buick GMC West Sahara - Service Center

Sort by
January 01, 2025

The Good: Office service Team was good,meet and exceeded expectations The BAD: SERVICE Technician left a mess. Oil was on top of oil fill engine cover. Excess oil drip down engine to frame and then on More

by Bumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Office service starts with a C but is hard to pronounce
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October 06, 2024

Brian and Allen are amazing to tending to my issues with my vehicle. Great customer service. More

by fresquez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Brian
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Oct 12, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2024

Service Advisor should check to make sure car was completed before turning over the car to customers. My air tires was really low & luckily I checked the air pressure before leaving. Also I told the More

by nlomoyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Citialic Resendiz
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Sep 10, 2024 -

AutoNation Buick GMC West Sahara responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 03, 2024

They were busy at the time but they did a great job, oil service with inspection. 10 of 10 More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Pena
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Jul 04, 2024 -

AutoNation Buick GMC West Sahara responded

Hi Luis, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

June 19, 2024

Allen has been taking care of my Yukon since I bought it 5 years ago. Always provides great timely customer service. More

by Ruburciaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Jun 21, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC West Sahara. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 16, 2024

Great customer service, good communication. The Vehicle had a good service, all issues was solved More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Bejar, Denis Dias
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Jun 17, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

They provided prompt, professional service. The waiting area was nice and comfortable. Everyone was friendly More

by gself68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfred Wright
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Jun 13, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2024

The people were niceand friendly. The work hot done in a nice reasonable time. I will be back More

by Donhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Jun 10, 2024 -

AutoNation Buick GMC West Sahara responded

Hello, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 03, 2024

The service department failed to communicate with us for 3 days. In for a simple part repair . More

by KC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple people
Report | Print
Jun 07, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 21, 2024

I have been dealing with AutoNation since I purchased my 2011 car.. Mr Allen has always helped me and with me being almost 80yrs it is very much appreciated! More

by Zo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
May 24, 2024 -

AutoNation Buick GMC West Sahara responded

We are pleased to hear you had such a positive experience with us, Zo! Drive safe, and we'll see you on the road.

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