AutoNation Buick GMC Park Meadows - Service Center
Lone Tree, CO
251 Reviews of AutoNation Buick GMC Park Meadows - Service Center
We went in to have chip’s installed on a vehicle we purchased 6 months ago. While he was writing the ticket, he started inspecting the tires, walking around the vehicle and asked us how the wipers were purchased 6 months ago. While he was writing the ticket, he started inspecting the tires, walking around the vehicle and asked us how the wipers were. This is a vehicle that has 8000 miles on it. When you go in for a “free” oil change, they always try to up sell us for $60 wipers, tires, alignment, etc. Never again will we go there for service even for recalls and warranty work. I know they feel obligated to do that but some people can’t say no, like a spouse. More
I'll give you a 4 star for the dealership, but need to do a 1 star on the service I had last Friday. I specifically asked to have an oil change and for someone to look at the trailer hitch lights that do no a 1 star on the service I had last Friday. I specifically asked to have an oil change and for someone to look at the trailer hitch lights that do not work. Got there and the trailer hitch lights couldn't be looked at as it had to go/be scheduled with the mechanic. Why wasn't that in the schedule? So did not have time scheduled to leave the vehicle there so did not do that. Then they call me while I was waiting, and recommended to change the cabin and engine air filter. Asking how much they quoted $185.00 - for two filters!? declined and went to your parts window and got them for $107.00. Should have bought them at O'Reillys as they both would have cost $60.00. Did the work myself the next day, and the stop cord was not rehooked to the glove box, torx screw was missing from the filter cover, and the seat was still in the far back position. Seemed apparent that whoever checked the cabin air filter was upset that I did not have them replace it and threw it back together. The engine filter was deformed at the small angled in - again hastily thrown together when replacement was declined. Suggestion: it is normal for an oil change to have the air filter(s) recommended to be changed. Maybe tell that to the customer with a price before they leave the desk. You would not have to take the time to remove and replace the old ones if service is declined. And I would like a replacement screw for the cabin filter cover. More
Facility was very clean. Staff was friendly and helpful. We appreciated the ride home they gave us so we did not have to sit and wait for our vehicle. Staff was friendly and helpful. We appreciated the ride home they gave us so we did not have to sit and wait for our vehicle. More
I went in to have recall updates done on my vehicle's computer system. Everything went as planned and they also checked tire water, oil and other items so was pleasantly surprised when I received a call computer system. Everything went as planned and they also checked tire water, oil and other items so was pleasantly surprised when I received a call at noon that all was done More
Friendly and prompt service. Reasonably explained estimate and no recommendations on unwanted services. Would definitely recommend. Reasonably explained estimate and no recommendations on unwanted services. Would definitely recommend. More
My i nteraction with the technician was excellent. The problems I had with this transaction were not the fault of Autonation. But the technician was helpful none theless. He addressed my problems and The problems I had with this transaction were not the fault of Autonation. But the technician was helpful none theless. He addressed my problems and kept me informed in a professional manner. More