AutoNation Buick GMC Park Meadows - Service Center

Disappointed. Check engine light on. Failed emission test. AutoNation did not resolve the issue with the failed emission codes provided. I took my car to a State E Check engine light on. Failed emission test. AutoNation did not resolve the issue with the failed emission codes provided. I took my car to a State Emissions Technical Center for vehicle evaluation. State Emissions pulled #16115 Special Coverage Adjustment-Camshaft Position Oil Control Valve Warranty that was specific to my 2014 Lacrosse. I took #16115 back to AutoNation for them to fix my car, which they did at no charge due to #16115 warranty. More

Took me an hour and a half just to pick up my truck from service and that was with only two customers and 3 guys working horrible customer service the guy with tattoos is absolutely 100% worthless service and that was with only two customers and 3 guys working horrible customer service the guy with tattoos is absolutely 100% worthless More

The dealership is steadily reliable. The fact that I've seen the same faces over the past year gives them credence. The video review at the end of service, looking at the condition of th The fact that I've seen the same faces over the past year gives them credence. The video review at the end of service, looking at the condition of the vehicles different components, is a luxury that has spoiled me into thinking that it should be standard practice. Their estimated time to completion is reasonable, and they always keep me informed. More

The service was great. Just a routine visit. Quick and easy. Waiting area clean and comfortable. Just a routine visit. Quick and easy. Waiting area clean and comfortable. More

They did a great job on fixing my antenna. Dent was removed and the surface looks like new. Jacob kept us informed as the work progressed even though they had a lot of hail damage on other car Dent was removed and the surface looks like new. Jacob kept us informed as the work progressed even though they had a lot of hail damage on other cars. I'm sure this was a challenge. Good job. More

Third time their service department screwed up my new truck. The most recent was the tech didn’t clamp radiator hose resulting in truck breakdown on I70 while pulling my trailer. Still waiting for towi truck. The most recent was the tech didn’t clamp radiator hose resulting in truck breakdown on I70 while pulling my trailer. Still waiting for towing reimbursement. Shoddy work. More

They advertise loaner cars but don’t give you one. They only have one guy for transmissions, yet they 15 cars that need transmission work. Totally unprofessional. They only have one guy for transmissions, yet they 15 cars that need transmission work. Totally unprofessional. More

The oil change and tire rotation were completed per the appointment time we had scheduled. The advisor informed us of the additional services needed. appointment time we had scheduled. The advisor informed us of the additional services needed. More

Great service and support from this dealership. The service department personnel is very good at communicating the problems on your car. The service department personnel is very good at communicating the problems on your car. More

SCHEDULING OF SERVICE AND FRIENDLY CUSTOMER SERVICE. INFORMED AND KNOWLEDGEABLE! I WILL DEFINITELY GO BACK AGAIN! INFORMED AND KNOWLEDGEABLE! I WILL DEFINITELY GO BACK AGAIN! More