AutoNation Buick GMC Park Meadows - Service Center

I've been dealing with this dealership for over 20 years. I have bought both new and used Buicks from this deaIership and have always received great service. I've recommended this dealership to many of my fr I have bought both new and used Buicks from this deaIership and have always received great service. I've recommended this dealership to many of my friends and relatives. More

Disappointment I took my truck to this dealership because I noticed I was always having low coolant every two-three months with my brand new truck. The following mor I took my truck to this dealership because I noticed I was always having low coolant every two-three months with my brand new truck. The following morning, I received a call from the service advisor, stating that I had a head gasket problem which was causing my coolant to slowly leak and sometimes produced steam from the hot engine, and that they need to be replaced. The following day after that, I received another call stating that a dead squirrel got under the hood next to the radiator. The service advisor tried to explain that the squirrel was previously between the radiator and fan blade and by driving the car through their lot, the fan blade killed the squirrel and damaged the radiator. Clearly, my radiator was not busted two days earlier, otherwise, they would have noticed the squirrel the first day they looked under my hood, or the day after that, or noticed coolant on the ground before calling me to tell me about the head gasket problem. I believe that they parked my truck in their lot over two nights, and a squirrel made its way under the hood. Moving the truck from the lot into the bay killed the squirrel, undoubtedly. They made me pay to fix the radiator which was almost $1,800. Not only was this not my fault, but to make matters worse, they overcharged me. I called two other GMC dealers, Medved and Suss, as well as an independent shop and they all quoted $1300 for the same service. I explained this to the manager and his only suggestion was to file a claim with my insurance, because parking the truck in their lot is not covered by their insurance. I would like everyone to know this dealership is not reputable and does not represent GMC very well. Check your car very well if you leave your car there overnight. They have a lot of squirrels running around. More

Outstanding! It was snowing and my wife's wipers stopped working!! What a nightmare! Told her to stop in because they helped mea couple of days ago! They got her i It was snowing and my wife's wipers stopped working!! What a nightmare! Told her to stop in because they helped mea couple of days ago! They got her in and out within an hour!!! And since it was a simple fix they didn't even charge her a dime!!! Thank you for everything AutnoNation Buick GMC!!! I will send everyone I know to you!!!! More

Excellent Service/Repair Experience I don't normally take the time to write reviews, but I'm compelled to, after my last visit. I brought my truck in for an oil change, with the expectat I don't normally take the time to write reviews, but I'm compelled to, after my last visit. I brought my truck in for an oil change, with the expectation that I would be shuttled to my office and picked up when it was completed. My service advisor, Joe, met me on the drive to check in, and we went over what was to be done. He informed me of an open recall for the airbag and made some recommendations based on my mileage for some additional maintenance. First, I appreciated that he let me know about that recall (I hadn't received anything from GM about it), ESPECIALLY since it was a safety issue. Also, I plan on keeping my truck forever, so making sure it's in top condition is a priority. The flushes he recommended weren't in my owner's manual, but Joe took the time to explain that the same owner's manual is used all across the country, and each dealer makes additional recommendations based on their location and driving conditions. It made sense that the service recommendations here would be different that those in the flatlands or the coasts, especially since I ski in the winter and tow a boat in the summer, so my fluids are under much greater stress. He even went so far as to lift the hood to show me the condition of the brake fluid-it was very dark and needed to be flushed. My younger brother has the same year truck as mine, but a Chevy, and we have about the same mileage. His dealer never recommended any kind of maintenance flushes, FOR EXACTLY THE SAME KIND OF TRUCK. I think mine will last longer! Randy, the shuttle driver, gave me a ride to my office, and picked me up when it was done that afternoon, within a half-hour of the promised time I was given. I was very impressed, given the amount of work they did. Randy was very personable and very funny! All in all a great visit, and I sincerely appreciate the service and advice given to me by the staff there at AutoNation Buick GMC Park Meadows. I won't be going anywhere else for my service and repairs! More

Very inept service departments Tried to charge $75 for a high Beam bulb on a denali. Problem is that vehicle does not have a high beam bulb, it is single element with a moving lens. Tried to charge $75 for a high Beam bulb on a denali. Problem is that vehicle does not have a high beam bulb, it is single element with a moving lens. The other autonation in Golden said they were incompetent and fixed it correctly. Avoid park meadows service at all costs, advisors are not knowledgeable about the vehicles. More

Two thumbs up Great service department. I bring in my truck regularly for routine service (oil changes, etc) and they get it turned around very quickly. They always Great service department. I bring in my truck regularly for routine service (oil changes, etc) and they get it turned around very quickly. They always wash your car afterwards as well which I really appreciate. I like the service department at this dealership so much I'll probably end up buying my next truck from them. More