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AutoNation Buick GMC Park Meadows - Service Center

Lone Tree, CO

4.5
244 Reviews

244 Reviews of AutoNation Buick GMC Park Meadows - Service Center

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April 19, 2022

I always have a good experience from making appointment to write-up. Everyone is professional, helpful and friendly. In and out fast. More

by stevesteeves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cutler
Apr 23, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi Steve, Thanks for the feedback and 5-Star review about your experience with our dealership. Please call or stop by if we can help with anything else. Hope to see you back again soon! Mark Perry General Manager

April 16, 2022

Excellent service department. Thank you Larry and Shawn (Service Manager). You gentlemen addressed and solved the warranty problem within 5 days that Alpine service department t More

by rnagel7287
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry
Apr 19, 2022 -

AutoNation Buick GMC Park Meadows responded

Thanks for the 5-Star review about your experience with Larry and our service team! Glad to hear we were able to help. Please call or stop in when you need service. Thanks! Mark Perry General Manager

April 13, 2022

Tires were not even checked and gas was not tipped off like usual. Will probably not return. More

by vanessaflores1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Schroeder
Apr 15, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi Vanessa, Sorry to hear about your experience with our service department. Under normal circumstances, we don't normally top off gasoline or fuel as part of a service. Please contact our Service Director, Brian Michael at (303) 799-1158, as I know he's interested in doing what it takes to make it right. Thanks. Mark Perry General Manager

April 11, 2022

I feel more attention is needed upon arrival as I felt a little bit like it was a bothersome. It appeared one person was running around helping others while others sat inside office at their desks and one l More

by Mickctina11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jardine
Apr 13, 2022 -

AutoNation Buick GMC Park Meadows responded

Thanks for the review about your recent service visit. I'll be sure to pass this along to our Service Director, Brian Michael. I know we would be happy to revisit your service to make sure everything was completed correctly. Just give Brian a call at (303) 799-1158 if you'd like to stop back in. Thanks! Mark Perry General Manager

April 07, 2022

My repair transaction was quick and smooth with great communication from Payton, my service associate. More

by Diana Navo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton
Apr 10, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

Service consultant Payton Loving was fast,attentive, took my numerous coupons and used the one that was the best for me More

by Donbert2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Curtis
Apr 10, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

I was very disappointed on how long it took. I had an appointment to get my oil changed and it took over 2 hours. Yes 2 hours to do an oil change with an appointment. I also discovered later tha More

by qwho777
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Curtis
Apr 06, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi, we are deeply disappointed by your experience at Autonation Buick GMC Park Meadows. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6093 to discuss what we can do to help.

Apr 06, 2022 -

AutoNation Buick GMC Park Meadows responded

Please contact our Service Director, Brian Michael at (303) 799-1158. He'll work quickly to make things right. Thanks! Mark Perry General Manager

April 05, 2022

Excellent customer my service technician was very professional greeted me as I came on to the dealership. Jacob walked me through the process of what was going on with my vehicle. I am a worry wart More

by lenora.rodgers55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Miller
Apr 06, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi Lenora, Thanks for the 5-Star review about your experience with Jake and our service department. Glad to hear we were able to take great care of you. Please call Jake or our Service Director, Brian Michael at (303) 799-1158 if we can help with anything else. Thanks! Mark Perry General Manager

April 04, 2022

In for service on a 2001 Yukon Denali. Even though the vehicle is 22 years old both the technician and the service advisor Jake, are friendly to deal with and knowledgeable with this gener More

by 2001 Yukon Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake. Service Representative.
Apr 06, 2022 -

AutoNation Buick GMC Park Meadows responded

Thanks for the feedback regarding your recent experience with our Service Department! We appreciate the vote of confidence and 5-Star review! Please call if we can help again in the future! Mark Perry General Manager

April 03, 2022

Easy to deal with on service concerns. .The staff was friendly, pleasant and easy to deal with. In the past I have owned Cadillacs which seems to provide a higher level of customer service, More

by Rannge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown female
Apr 05, 2022 -

AutoNation Buick GMC Park Meadows responded

Hi Rannge, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6093 to discuss what we can do to help.

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