AutoNation Buick GMC Park Meadows - Service Center
Lone Tree, CO
244 Reviews of AutoNation Buick GMC Park Meadows - Service Center
Thoroughly enjoyed our visit with this service department. We brought our Enclave in to investigate a seep leak in the transmission housing. The technicians were quick to locate the problem howeve department. We brought our Enclave in to investigate a seep leak in the transmission housing. The technicians were quick to locate the problem however, our service rep stated a transmission appointment was at least 2 to 3 weeks out. While the seep leak was not an immediate concern, we were directed to contact another Buick GMC dealer who could service our vehicle within a week. Being sent to a competitor - definitely putting the customer concerns first! More
This dealership has some friendly people, but there a some people in t service Dept that are not so nice, every time I’m there I somehow get pushed back behind someone even though I have a scheduled appt some people in t service Dept that are not so nice, every time I’m there I somehow get pushed back behind someone even though I have a scheduled appt More
So car needed a dash board part, so after quoted & told that my diagnostic charge would go toward the cost of the part installation, I agreed. was told the part would take 7-10days. Never got the part for that my diagnostic charge would go toward the cost of the part installation, I agreed. was told the part would take 7-10days. Never got the part for a month! I believe the guy never ordered it until I called to follow up! Then after making a scheduled time appt. for the installation, I was told it was about a 30 minute job. My car wasn't done for 4 1/2 hours, (with the appointment)!! WTH!! Then went to pay the quoted price & was charged nearly double!!! When asked why, I got this double talk xxxxxxxx ... well it took longer, & we're not even charging you for the part...yada yada............ If they weren't charging me for the part, (that was quoted at half that) & I had a diagnostic charge that was suppose to be applied, then how to xxxx do I end up paying Double!!!! I'm so over these guys!!! I WON'T go back to them EVER!!!! More
Service was great, I made the appointment online and they were ready for me when I arrived at my scheduled appointment time. The truch was ready when they anticipated it would be. were ready for me when I arrived at my scheduled appointment time. The truch was ready when they anticipated it would be. More
The customer service is excellent at GMC Park Meadows. Payton, the service advisor who checked me in, kept me updated, answered any questions and also helped me with my Bluetooth problem. That is what you Payton, the service advisor who checked me in, kept me updated, answered any questions and also helped me with my Bluetooth problem. That is what you want every employee to be. She was courteous, kind, knowledgeable, and very helpful. More
Jacob was very friendly and easy to work with. Since it was my first visit since purchasing, the oil change and rotation was covered by GMC as well. Since it was my first visit since purchasing, the oil change and rotation was covered by GMC as well. More