AutoNation Buick GMC Park Meadows - Service Center

The emails from GMC are super friendly, and that is not the experience I have had when I call. They are honestly just cold and couldn't (wouldn't?) tell me about the anticipated length of my service, whet the experience I have had when I call. They are honestly just cold and couldn't (wouldn't?) tell me about the anticipated length of my service, whether or not I can have a courtesy car, etc. The link my 'service provider' gave me to track the work had no updates. It said service had not started the entire time. Also, for a safety recall, I think you could thank me for taking the time? or apologize for the inconvenience? or wash it for me? none of that. My sense was that I was an inconvenience to your dealership. The more I think about it, it is another reason I will never buy a car from AutoNation again, and probably not a GMC vehicle at all. This is not the first or the second poor experience we have had with dealership customer service. In contrast, I have had excellent customer service experiences with the Schomp dealership in town. More

We bought a new Encore GX in June and returned in July for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car fr for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car from Daniel- he gave us his upmost time and attention to every question and then some. We do not hesitate to recommend Daniel Bernhardt to any and all who want a professional, knowledgeable and respectful salesman. We will definitely go to him for all our automobile needs. Thank you Daniel ! More

This is the second time I have come to pick up my truck and Larry has made me stand there and wait before talking to me at all while he enters paperwork into the computer. Larry needs to be taught what cus and Larry has made me stand there and wait before talking to me at all while he enters paperwork into the computer. Larry needs to be taught what customer service is. More

The service department did exactly what I needed. They were very professional and only recommended what was needed They were very professional and only recommended what was needed More

My service rep was amazing. I wish his customer service skills and ability to talk to customers would spread to everyone in the service dept. Saying “Hi, we will be right with I wish his customer service skills and ability to talk to customers would spread to everyone in the service dept. Saying “Hi, we will be right with you” is not that hard to do while you’re in the middle of typing. More

Great service and they completed ahead of schedule. I would recommend them to anyone who needs to have their vehicle serviced. I would recommend them to anyone who needs to have their vehicle serviced. More

GMC Service Department is amazing. I had James as my service advisor. He took the time to explain to me what was being done on my car. The customer service was excellent. Great co I had James as my service advisor. He took the time to explain to me what was being done on my car. The customer service was excellent. Great communications. Easy to call and get updates on my car. I highly recommend GMC. Park Meadows Colorado! More

James Hill was phenomenal! I have been going there for years now and it wasn't until James started there that things really started shaping up. he was were kind and acted accor I have been going there for years now and it wasn't until James started there that things really started shaping up. he was were kind and acted accordingly overall! He's definitely a main source in keeping my business! He was so professional I have never experienced such excellent service before, and quite honestly it’s refreshing! More

Brian, service advisor, was fantastic and the techs were thorough and efficient. Highly recommend this service dept! thorough and efficient. Highly recommend this service dept! More

Purchase a new GMC AT4. Service will not answer the phone after three months of calls to schedule. Get sent to the call center, and call center cannot reach dealership. I Service will not answer the phone after three months of calls to schedule. Get sent to the call center, and call center cannot reach dealership. I figured service would be a big source of revenue. This dealership has been this way for years! More