AutoNation Buick GMC Park Meadows - Service Center
Lone Tree, CO
248 Reviews of AutoNation Buick GMC Park Meadows - Service Center
I have always experienced good service at this dealership. The service advisors listen to my needs and have taken care of all my problems. I feel very comfortable of using this dealership for all dealership. The service advisors listen to my needs and have taken care of all my problems. I feel very comfortable of using this dealership for all of my needs. More
Very good response to my problem. Immediate fix of a dead battery. Brought the new one to my house and installed it, making sure the truck would start. Immediate fix of a dead battery. Brought the new one to my house and installed it, making sure the truck would start. More
The emails from GMC are super friendly, and that is not the experience I have had when I call. They are honestly just cold and couldn't (wouldn't?) tell me about the anticipated length of my service, whet the experience I have had when I call. They are honestly just cold and couldn't (wouldn't?) tell me about the anticipated length of my service, whether or not I can have a courtesy car, etc. The link my 'service provider' gave me to track the work had no updates. It said service had not started the entire time. Also, for a safety recall, I think you could thank me for taking the time? or apologize for the inconvenience? or wash it for me? none of that. My sense was that I was an inconvenience to your dealership. The more I think about it, it is another reason I will never buy a car from AutoNation again, and probably not a GMC vehicle at all. This is not the first or the second poor experience we have had with dealership customer service. In contrast, I have had excellent customer service experiences with the Schomp dealership in town. More
We bought a new Encore GX in June and returned in July for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car fr for an instruction review of the systems. Our salesman was not there but Mr. Daniel Bernhardt came to our rescue. Even thou we did not buy the car from Daniel- he gave us his upmost time and attention to every question and then some. We do not hesitate to recommend Daniel Bernhardt to any and all who want a professional, knowledgeable and respectful salesman. We will definitely go to him for all our automobile needs. Thank you Daniel ! More
This is the second time I have come to pick up my truck and Larry has made me stand there and wait before talking to me at all while he enters paperwork into the computer. Larry needs to be taught what cus and Larry has made me stand there and wait before talking to me at all while he enters paperwork into the computer. Larry needs to be taught what customer service is. More
My service rep was amazing. I wish his customer service skills and ability to talk to customers would spread to everyone in the service dept. Saying “Hi, we will be right with I wish his customer service skills and ability to talk to customers would spread to everyone in the service dept. Saying “Hi, we will be right with you” is not that hard to do while you’re in the middle of typing. More
GMC Service Department is amazing. I had James as my service advisor. He took the time to explain to me what was being done on my car. The customer service was excellent. Great co I had James as my service advisor. He took the time to explain to me what was being done on my car. The customer service was excellent. Great communications. Easy to call and get updates on my car. I highly recommend GMC. Park Meadows Colorado! More