AutoNation Buick GMC Park Meadows

Purchased a 2009 Buick Enclave. During signing paperwork, we were introduced to an extended protection plan of 60 months/100,000 miles. Ron Garretson quoted the cost to replace a computer that operates the v we were introduced to an extended protection plan of 60 months/100,000 miles. Ron Garretson quoted the cost to replace a computer that operates the vehicle equivalent to the cost of the protection plan. He further added that there are many computers in the car that we were purchasing. Additionally, Ron confirmed that the protection plan would cover bumper to bumper for the term of the loan that we had financed wich was a 60 month loan. A month after purchase, we received the Major Guard agreement which terms in 2014. I contacted Ron Garretson by leaving messages on his voicemail and email. Nine days after initial call to Ron, he responded by email that infact the term coverage was for two years. He commented that he was going to check about getting an additional two years at no cost. as of this rating, I have not heard from him. I have corresponed with Kevin Kessinger, who last Monday, July 30, 2012, that he would speak with Ron. Have not heard from Kevin. Follow up from Ron and Kevin is extremely poor. On August 7, 2012, I received an email from Kevin asking me when it would be a good time for me to come shop for a car. I remeinded him that I had recently purchased a used vehicle and was still waiting for a response to reconcile the extended protection plan coverage. Kevin responds to make me aware that Buick has zero percent finance on new vehicles for a 72 month loan and that might be able to get me a nice payment on a twelve if i would like to come out of a 2009? Poor customer service. More

From the very first time I contacted the dealership EVERYONE was so kind and friendly. Honestly, no pressure! The salespeople were great, the finance man was great and I couldn't be happier with my new EVERYONE was so kind and friendly. Honestly, no pressure! The salespeople were great, the finance man was great and I couldn't be happier with my new car and the dealership. I can't say strongly enough, these guys are definately the BEST! Thanks for a really great experience! More

BRYANS PRICE PROVED TO BE THE LOWEST I COULD GET - EVEN AFTER CHECKING MULTIPLE DEALERS WITHIN A 1000 MILE RADIUS. ONE OTHER MATCHED HIS PRICE BUT WAS HARDER TO GET TO AFTER CHECKING MULTIPLE DEALERS WITHIN A 1000 MILE RADIUS. ONE OTHER MATCHED HIS PRICE BUT WAS HARDER TO GET TO More

The sales person was great. Even when we told him we wanted to spend around $6,000, he spent a lot of time with us, was very helpful, and didn't blink at our lower price range. We hired a 3rd party to wanted to spend around $6,000, he spent a lot of time with us, was very helpful, and didn't blink at our lower price range. We hired a 3rd party to inspect the car, and when one minor problem was found, the dealership thoroughly inspected it, and fixed it. Kevin even offered for us to take the car home, and test drive it for a few hours. The purchasing was painless, and went well. More

Prompt and courteous responses. No pressure and honest negotiations. Clearly identified vehicle options. We found exactly the vehicle we were looking for. The process from beginning to end was efficien negotiations. Clearly identified vehicle options. We found exactly the vehicle we were looking for. The process from beginning to end was efficient and painless. We will definitely recommend Kevin Kessenger and GO Buick GMC Park Meadows to others. More

My Wife and I felt that Kevin Kessinger and the Go Dealership went out his way to make us feel comfortable, NO pressure and Honesty in the transaction.We have reffered this purchase to other members i Dealership went out his way to make us feel comfortable, NO pressure and Honesty in the transaction.We have reffered this purchase to other members in our family. Thank you, we love our vehicle. More

This was a very good car buying experience. Started with Costco, and submitted on line asking for information. I received 2 email responses and a phone call in a very short period of time. Set up an appoint Costco, and submitted on line asking for information. I received 2 email responses and a phone call in a very short period of time. Set up an appointment and was greeted right when I pulled in to dealership. The service was fast, took about 2 hours from start to driving away in a new vehicle. More

This was by far the most stress free and expedient car buying experience in 40 years of buying cars. The GO Buick team is friendly, extremely knowledgable, and went above and beyond to ensure that my wif buying experience in 40 years of buying cars. The GO Buick team is friendly, extremely knowledgable, and went above and beyond to ensure that my wife was given everything she needed to make this decision to buy. Jason even stayed late to make sure we were comfortable in the operation of every device in the car. I would have given a 10 rating if it were available. Thanks to everyone that made this a great experience. More

I was looking for a new crossover for my wife, we went down to Go GMC and liked what we saw. Jason Montgomery was our sales guy and Kevin Kessenger is the manager and they treated us with the most respec down to Go GMC and liked what we saw. Jason Montgomery was our sales guy and Kevin Kessenger is the manager and they treated us with the most respect. After looking for 2 months we went back to this dealership. We bought a 2012 GMC Acadia Denali fully loaded. This was the the best dealership I have ever been to, they treat you with the most respect and are not pushy. I will go back their to purchase another GMC. This place is outstanding with customer service and very easy going. More

Bryan was very friendly and attentive even though the dealership was in the middle of construction. He gave us a great deal and a very fair trade in for our old car which was also a GMC. They try very ha dealership was in the middle of construction. He gave us a great deal and a very fair trade in for our old car which was also a GMC. They try very hard to meet our every need which can be difficulte because we live 160 miles away. More