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AutoNation Buick GMC Laurel - Service Center

Laurel, MD

3.6
103 Reviews

103 Reviews of AutoNation Buick GMC Laurel - Service Center

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June 21, 2022

Timely and great service. Good customer service by Jeremy and Moses. Thanks also to Aaron for his guidance and support. More

by jfineran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Veerothai, Jeremy Harmon, Moses
Jun 23, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

Wonderful service! Top notch people! Very attentive to customers and their vehicles. Thanks Jeremy and Steve! More

by Caroladaugherty I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Steve
Jun 18, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2022

Awesome service! It was fast and they really take care of my car when I need it. More

by christanwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
May 27, 2022 -

AutoNation Buick GMC Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2022

Moses called four days prior to our online appt and had us bring our 2016 GMC Terrain in for service.. Then,he really impressed me by staying late to wait for us to get our vehicle back even though the dea More

by MrsWatson2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
May 22, 2022 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 18, 2022

I am delighted with the service I received 17 May 2022. Everyone is friendly and took time to answer all my questions about my car's service. Honesty is very important and they told me my car's battery d More

by mgw0651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Moises
May 19, 2022 -

AutoNation Buick GMC Laurel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2022 -

mgw0651 responded

Always a pleasure and I hope you all will be there for many years to come! Sending Very Best Wishes!

May 16, 2022

Friendly atmosphere. Great customer service. The desk manager on duty on 5/14/2022 at around 9:30 a.m. was fantastic. He makes me want to come back to your shop. More

by williams_lamont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome or Jeremy maybe
May 18, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2022

Great customer service! !! My service guy Moises is the best. Gets me taking care of every time. More

by dlnelsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
May 18, 2022 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 09, 2022

Service people were great They kept me informed during the entire service time would give them A+ More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
May 11, 2022 -

AutoNation Buick GMC Laurel responded

Hello Bill, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

AutoNation provided me with great service. The location was clean and had my vehicle done within 40 minutes. Also, Moses was great. More

by TajCoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
May 03, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

Great service car. My service agent, Moses, takes good car of my truck. It is hard to get through to talk to the service desk, however, when I do they are true caring p More

by Methonite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
May 02, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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