AutoNation Buick GMC Laurel - Service Center
Laurel, MD
108 Reviews of AutoNation Buick GMC Laurel - Service Center
I scheduled service due to an engine alert. I called to schedule and also went on-line to schedule an appointment. Both were easy to do. The wait was not long at all. Once completed, I recei I called to schedule and also went on-line to schedule an appointment. Both were easy to do. The wait was not long at all. Once completed, I received a full report of the problem and I was off. More
Horrible dealership. From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours until they basically wore me down. As for follow up service, it is virtually non-existent. I've been waiting weeks to get my transmission replaced and they won't return any phone calls. Finally had to take my vehicle to another dealership. More
Everyone was extremely professional starting from making the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he w the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he would call when he received the part More
Courteous friendly and very efficient I had a problem with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you More
I can only say that since 2014 I have not had a problem of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. More
I ruined a new tire on my new Envision. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. More