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AutoNation Buick GMC Laurel - Service Center

Laurel, MD

3.6
108 Reviews

108 Reviews of AutoNation Buick GMC Laurel - Service Center

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March 17, 2022

This is the first time I have been to this dealership since Capital Cadillac went out of business. I was pleased with the services rendered. More

by tootie2d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses and Jeremy
March 11, 2022

The Service Reps are great. They take the time to explain what needs to be done and have the work completed in a timely and professional manner. More

by jabarnes3223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Jeremy
Mar 14, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 03, 2022

I have always received great service. The representatives are very professional and accommodating. They explain the problem, fix the priorities and give you the options for other work tha More

by MAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
Mar 05, 2022 -

AutoNation Buick GMC Laurel responded

Hi Maj, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 03, 2022

I’m happy with the service rep and work on my Acadia go AutoNation smile More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Castillo service repo
Mar 06, 2022 -

AutoNation Buick GMC Laurel responded

Hi Debbie, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2022

This dealership I'd awesome. They get the work done in a timely and professional manner. More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 01, 2022 -

AutoNation Buick GMC Laurel responded

Hello Jacqueline, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2022

Service Department is very accommodating. I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% disc More

by SweetLisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Kevin Zepeda
Mar 01, 2022 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

February 22, 2022

The Service rep was very helpful. The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me som More

by kjgreenex6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, he say he was the manager.
Feb 25, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 14, 2022

Very professional, gave me options for the service requested and fast service. Will use them for all future service needs. More

by dcrddoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Harmon
Feb 16, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 12, 2022

My first time at Auto nation and it was in the COVID-19 delima. My expectations was not met it was in the winter months I was looking to be greated by a member of Auto nation however when I went inside I w More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember his name I'll have to get the paperwork to get his name
Feb 15, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 07, 2022

Great customer service and attendant me really quickly and got a response really quick same day they were a lot of help for me More

by Jhordaniaguirre25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy,Harmon
Feb 10, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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