AutoNation Buick GMC Laurel - Service Center
Laurel, MD
105 Reviews of AutoNation Buick GMC Laurel - Service Center
Service Department is very accommodating. I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% disc I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% discount due to a in house glitch that required me to wait longer than expected. More
The Service rep was very helpful. The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me som The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me some dollars. More
My first time at Auto nation and it was in the COVID-19 delima. My expectations was not met it was in the winter months I was looking to be greated by a member of Auto nation however when I went inside I w delima. My expectations was not met it was in the winter months I was looking to be greated by a member of Auto nation however when I went inside I was immediately taken care of eaven assisted with finding the right document to get things going the service was timely the attendant was pleasant all in all I was very satisfied with the service thank you Auto Nation. More
AutoNation's service reps did a great job making me special for my first visit. Informed me in a timely manner on the necessary repairs, and called me when things were completed. The porter driver was special for my first visit. Informed me in a timely manner on the necessary repairs, and called me when things were completed. The porter driver was friendly and efficient. More
Horrible communication, un-empathetic workers. My check engine light came on & they just refreshed to turn the light off, rather than finding the true problem. They had my vehicle for weeks and never found engine light came on & they just refreshed to turn the light off, rather than finding the true problem. They had my vehicle for weeks and never found or fixed the problem. More