AutoNation Buick GMC Laurel

Absolutely great! Had an awesome experience with the dealership and especially with the representative (Nebuyu Abebe). He made my experience comfortable and pleasant Had an awesome experience with the dealership and especially with the representative (Nebuyu Abebe). He made my experience comfortable and pleasant. More

Moises is an excellent service advisor. He gets an A+ in my book every time! He gets an A+ in my book every time! More

I went there to test drive the car. Nebiyu Abene was my sales person. He was very nice but not very knowledgeable about the car. I was not shown how anything worked on the car and as Nebiyu Abene was my sales person. He was very nice but not very knowledgeable about the car. I was not shown how anything worked on the car and asked for the manual. At first I was told by his supervisor Keith that the car did not come with a manual. I asked how do I learn the car with no manual? There was a little disagreement and I told them I didn’t want the car without its manual. Keith agreed to purchase the manual for me. More

Excellent service advisor and mechanics! Check in is prompt upon arrival and vehicle is ready when promised. Check in is prompt upon arrival and vehicle is ready when promised. More

Muy bueno y garantizado el trabajo y la parsonas muy amable y servicio muy puntual y perfecto y 100000000⁰00000000 garantizado amable y servicio muy puntual y perfecto y 100000000⁰00000000 garantizado More

Horrible dealership. From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours until they basically wore me down. As for follow up service, it is virtually non-existent. I've been waiting weeks to get my transmission replaced and they won't return any phone calls. Finally had to take my vehicle to another dealership. More

Everyone was extremely professional starting from making the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he w the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he would call when he received the part More

Car buying is stressful. By the time I arrived at Auto Nation, I had been to four other dealers and talked to several others on the phone: all of whom attempted a bait and sw By the time I arrived at Auto Nation, I had been to four other dealers and talked to several others on the phone: all of whom attempted a bait and switch and tried to upsell me on makes, models and features I didn’t want. I was so happy to find Jerry at Auto Nation who was focused entirely on delivering the vehicle I wanted at the price that was advertised and fair. Jerry talked me through everything (without talking down to me like many of the other dealers did) and I was confident I found the right car and the right dealer for me. I would not hesitate to recommend Jerry and Auto Nation. More

Courteous friendly and very efficient I had a problem with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you More

I can only say that since 2014 I have not had a problem of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. More