Back

AutoNation Buick GMC Laurel

Laurel, MD

3.9
165 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
Contact Dealership

400 Washington Boulevard

Laurel, MD

20707

Directions

By Type

Showing 165 reviews

September 09, 2022

I purchased my Italian luxury car from Auto Nation in Laurel Maryland a year ago and it was time regular maintenance. My service advisor and mechanic were fabulous! I got an oil change and had my brakes More

by suitequeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 14, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 08, 2022

I get all of my repairs done at AutoNation for my GMC Terrain 2018. The service is excellent. Moses my service advisor is excellent and he gets a 10 from me every time . He cares about his customers and More

by bebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
Sep 13, 2022 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Sep 13, 2022 -

bebrown responded

I get all of my repairs done at AutoNation for my GMC Terrain 2018. The service is excellent. Moses my service advisor is excellent and he gets a 10 from me every time . He cares about his customers and it shows.

Sep 13, 2022 -

bebrown responded

Excellent service from AutoNation in Laurel, MD. My Service Advisor was excellent and I gave him a rating of a 10. His name Mosies.

August 29, 2022

I bought a car in April and I had nothing but trouble with it. The dealer has had the car about the same of amount time as I’ve had it. Put a new engine in it and 30 minutes after leaving I had a engine More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Sep 03, 2022 -

AutoNation Buick GMC Laurel responded

Hi Gene, we are deeply disappointed by your experience at AutoNation Buick GMC Laurel. Please call our General Manager at (301) 263-6380 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 29, 2022

The staff/advisor is friendly and very efficient in meeting my expectations. I always wait for my car to be serviced and my car is completed on time. The facility is clean and comfortable. More

by cynthialogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Castillo-DI
Sep 03, 2022 -

AutoNation Buick GMC Laurel responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 18, 2022

great service and great service adviser. the work was done on time as promised , thank you More

by treichelstephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moises
Aug 18, 2022 -

treichelstephen responded

great service and great service adviser

Aug 18, 2022 -

treichelstephen responded

thank you

August 16, 2022

I scheduled service due to an engine alert. I called to schedule and also went on-line to schedule an appointment. Both were easy to do. The wait was not long at all. Once completed, I recei More

by mjswint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
Aug 19, 2022 -

AutoNation Buick GMC Laurel responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

August 16, 2022

Absolutely great! Had an awesome experience with the dealership and especially with the representative (Nebuyu Abebe). He made my experience comfortable and pleasant More

by Yolanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebiyu Abebe
Aug 16, 2022 -

Yolanda responded

Had an awesome experience with this dealership. Mr. Nevuyu Abebe made my experience exceptionally comfortable. He was extremely respectful and courteous. Please thank him again for my experience with he and the dealership.

August 13, 2022

Moises is an excellent service advisor. He gets an A+ in my book every time! More

by SweetLisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Castillo-Di
Aug 17, 2022 -

AutoNation Buick GMC Laurel responded

Hi Sweetlisa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

I went there to test drive the car. Nebiyu Abene was my sales person. He was very nice but not very knowledgeable about the car. I was not shown how anything worked on the car and as More

by leannie60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebiyu Abebe, Keith Allen
Aug 15, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2022

Excellent service advisor and mechanics! Check in is prompt upon arrival and vehicle is ready when promised. More

by tbgolfer2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Castillo Diaz
Aug 02, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
9
...