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AutoNation Buick GMC Laurel
Laurel, MD
161 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 161 reviews
December 22, 2023
Very professional and Courteous to the customers I will definitely travel from Baltimore to Laurel to get my vehicle serviced at this dealership definitely travel from Baltimore to Laurel to get my vehicle serviced at this dealership More
by cderrick61
Employees Worked With
Mr. Moises Castillo Diaz great service adviser
November 09, 2023
Everyone was pleasant and friendly. Our salesman, Darryl Reid was great! Every question I asked was answered to my satisfaction. The whole process was a little long but very thorough. I Our salesman, Darryl Reid was great! Every question I asked was answered to my satisfaction. The whole process was a little long but very thorough. I would have no problem buying from them again. More
by gabe
Employees Worked With
Darryl Reid
November 04, 2023
The Service Department was awful. The technician lied to me several times about what time and day my car would be ready. He even told me it was done and when I arrived to pick it u The technician lied to me several times about what time and day my car would be ready. He even told me it was done and when I arrived to pick it up he said the mechanic told him it would be at least another 2 hours, he asked if wanted to wait. The next day I discovered the parts had not even arrived when he told me it was done. More
by ywashington4
Employees Worked With
Adrian?
October 10, 2023
I've come a few times and never had any problems, this last time, I felt that Service Department needs to improve. I was informed that they did not have the tool needed to turn my tire light off. Better last time, I felt that Service Department needs to improve. I was informed that they did not have the tool needed to turn my tire light off. Better communication with the Service Department. I was informed that a few technicians left early and that's why they got behind in work. More
by cheryllncc
Employees Worked With
not sure
September 29, 2023
Service Department needs to improve. Better knowledge of the cars is needed by the technicians. Better communication with the Service Department Manager. Better knowledge of the cars is needed by the technicians. Better communication with the Service Department Manager. More
by Sarah
Employees Worked With
Kesha and Mr. Chris Watson
