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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
165 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 165 reviews

August 05, 2024

Easy fast convenient service, management A plus! Everyone was enthusiastic and friendly. Robert in sales is a responsive sales professional. Finance dpt was honest and efficient . More

by Tkim2189tk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert,Chris Green, finance guy
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Aug 09, 2024 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2024

Very poor service people. As of now I would not Buy another vehicle from AutoNation, nor would I recommend AutoNation to anyone else. I will also let the people that I have More

by Earl Smith, Jr.
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ms. Porter
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May 29, 2024 -

AutoNation Buick GMC Laurel responded

Hi Earl, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (301) 263-6380 to discuss what we can do to help.

February 29, 2024

liked the experience of buying a car from this dealership. The staff is very professional More

by cosmos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norwood Dennis
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Mar 03, 2024 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

February 23, 2024

An attentive Dealership with Employees that cater to your needs. Any concerns are addressed promptly. More

by Shymocharose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris, Travis Jenkins
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Feb 27, 2024 -

AutoNation Buick GMC Laurel responded

Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

February 05, 2024

Customer service was great and polite. I received my truck back In a timely manner More

by gthankugod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 06, 2024 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 27, 2023

Very friendly staff, they make time to reach out to you and make sure you are satisfied with the service. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaelyn Watson, Manager
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Dec 29, 2023 -

AutoNation Buick GMC Laurel responded

Hi Ruby, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Very professional and Courteous to the customers I will definitely travel from Baltimore to Laurel to get my vehicle serviced at this dealership More

by cderrick61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Moises Castillo Diaz great service adviser
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Dec 25, 2023 -

AutoNation Buick GMC Laurel responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 25, 2023 -

cderrick61 responded

I will definitely be bringing my vehicle back

December 08, 2023

they were very professional and made sure my vehicle was well prepped and prepared upon my purchase. More

by justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeannie
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Dec 09, 2023 -

AutoNation Buick GMC Laurel responded

Hello Justin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

Everyone was pleasant and friendly. Our salesman, Darryl Reid was great! Every question I asked was answered to my satisfaction. The whole process was a little long but very thorough. I More

by gabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Reid
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Nov 11, 2023 -

AutoNation Buick GMC Laurel responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 09, 2023

Good customer service ! That's why they are always busy. However if you can find a little time they gonna make it for you.... More

by obedsondolcine21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
@everyone
Report | Print
Nov 11, 2023 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

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