AutoNation Buick GMC Laurel

Service Department is very accommodating. I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% disc I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% discount due to a in house glitch that required me to wait longer than expected. More

The Service rep was very helpful. The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me som The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me some dollars. More

Very professional, gave me options for the service requested and fast service. Will use them for all future service needs. requested and fast service. Will use them for all future service needs. More

My first time at Auto nation and it was in the COVID-19 delima. My expectations was not met it was in the winter months I was looking to be greated by a member of Auto nation however when I went inside I w delima. My expectations was not met it was in the winter months I was looking to be greated by a member of Auto nation however when I went inside I was immediately taken care of eaven assisted with finding the right document to get things going the service was timely the attendant was pleasant all in all I was very satisfied with the service thank you Auto Nation. More

Great customer service and attendant me really quickly and got a response really quick same day they were a lot of help for me and got a response really quick same day they were a lot of help for me More

AutoNation's service reps did a great job making me special for my first visit. Informed me in a timely manner on the necessary repairs, and called me when things were completed. The porter driver was special for my first visit. Informed me in a timely manner on the necessary repairs, and called me when things were completed. The porter driver was friendly and efficient. More

Service rep was fine and same to know his business. Answer phones need some attention. Answer phones need some attention. More

I bought my Buick Encore GX from Mr. Jerry Butcher in October 2021, (highly recommended) and it was seamless transaction. Mr. Butcher and the entire staff provided an great buying experience. Jerry hand October 2021, (highly recommended) and it was seamless transaction. Mr. Butcher and the entire staff provided an great buying experience. Jerry handled everything professionally and friendly. Also I received follow up calls on my experience with the vehicle, much appreciated. Mr. Carlos Moreno was extremely competent and personable completing the financial documents. Highly recommended. Thanks!! More

Horrible communication, un-empathetic workers. My check engine light came on & they just refreshed to turn the light off, rather than finding the true problem. They had my vehicle for weeks and never found engine light came on & they just refreshed to turn the light off, rather than finding the true problem. They had my vehicle for weeks and never found or fixed the problem. More

Experience at AutoNation GMC, Laurel, MD Wonderful experience! I didn't feel pressure while trying to select a vehicle. Darryl Reidd is very knowledgeable and provided all of the informatio Wonderful experience! I didn't feel pressure while trying to select a vehicle. Darryl Reidd is very knowledgeable and provided all of the information that I needed to help me finalize my decision on the vehicle I wanted. I took the time that I needed and Darryl was ready and waiting when I decided to move forward. I would definitely recommend this dealership to others! More