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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
159 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 159 reviews

March 28, 2022

The Service Center team was terrific: Professional, friendly, timely. I highly recommend service here and will be going back! More

by kendrainpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Harmon
Report | Print
Mar 31, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2022

Autonation GMC went out of there way to accommodate us for the purchase of our new Yukon. More

by Chuck_Weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick, Jerry, and Jeff
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Mar 26, 2022 -

AutoNation Buick GMC Laurel responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

March 17, 2022

This is the first time I have been to this dealership since Capital Cadillac went out of business. I was pleased with the services rendered. More

by tootie2d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses and Jeremy
Report | Print
March 11, 2022

The Service Reps are great. They take the time to explain what needs to be done and have the work completed in a timely and professional manner. More

by jabarnes3223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Jeremy
Report | Print
Mar 14, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

Auto Nation is the best. Solved my car problems and were exceptionally polite. Highly Recommend! More

by lastrace98
Recommend Dealer
Yes
Employees Worked With
Carlos
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Mar 10, 2022 -

AutoNation Buick GMC Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 03, 2022

I have always received great service. The representatives are very professional and accommodating. They explain the problem, fix the priorities and give you the options for other work tha More

by MAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
Report | Print
Mar 05, 2022 -

AutoNation Buick GMC Laurel responded

Hi Maj, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Buick GMC Laurel. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 03, 2022

I’m happy with the service rep and work on my Acadia go AutoNation smile More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Castillo service repo
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Mar 06, 2022 -

AutoNation Buick GMC Laurel responded

Hi Debbie, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2022

This dealership I'd awesome. They get the work done in a timely and professional manner. More

by Jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 01, 2022 -

AutoNation Buick GMC Laurel responded

Hello Jacqueline, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2022

Service Department is very accommodating. I had an appointment for a oil change and it turned out that I needed brake work. They were able to complete the work same day and gave me a 15% disc More

by SweetLisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Kevin Zepeda
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Mar 01, 2022 -

AutoNation Buick GMC Laurel responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

February 22, 2022

The Service rep was very helpful. The GMC department was clean and orderly. I consider the service top notch. The service that was provided was fully explained. They even saved me som More

by kjgreenex6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, he say he was the manager.
Report | Print
Feb 25, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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