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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
165 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 165 reviews

April 15, 2022

It was the worst experience, I had my truck for more than two weeks, they never told me what the problem was, I called and they don't answer the phone, I made the decision to take the car out of the shop wit More

by Hernando Castañeda
Recommend Dealer
No
Employees Worked With
Moisés Castillo
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Apr 17, 2022 -

AutoNation Buick GMC Laurel responded

Hi Hernando, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (301) 263-6380. We'd appreciate the chance to make your experience a positive one.

April 15, 2022

Excellent work, Great prices. What's not to Love? Very nice people. Buick is the car for us! More

by PJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remeber
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Apr 19, 2022 -

AutoNation Buick GMC Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Apr 19, 2022 -

PJMD responded

The best dealership we've ever found. Thanks many times over for such outstanding work! We are in our 70's PJMD

April 09, 2022

The GMC service I received was outstanding. Best I’ve had in a long time. More

by mryangthang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can’t remember the name don’t have the invoice in front of me. Just remember the big beard.
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Apr 12, 2022 -

AutoNation Buick GMC Laurel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 07, 2022

I’ve been taking my car here these past two years for maintenance and never had an issue with service or pricing. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises
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Apr 09, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2022

I was in an out really quick. Everyone was super polite. Everyone was professional. They got me into the car that I really wanted. I recommend AutoNation to anyone in need of a ve More

by Teamgreen2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harris
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Apr 06, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Buick GMC Laurel and we hope to be of service again in the future.

March 28, 2022

Service Center Technicisn was very professional, courteous, and helpful! Brought in a used 2019 Buick Encore that I just purchased for oil change and they also perform a multi point inspection and l More

by Roni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget sorry but nice guy
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Mar 31, 2022 -

AutoNation Buick GMC Laurel responded

Hi Roni, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 28, 2022

The Service Center team was terrific: Professional, friendly, timely. I highly recommend service here and will be going back! More

by kendrainpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Harmon
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Mar 31, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2022

Autonation GMC went out of there way to accommodate us for the purchase of our new Yukon. More

by Chuck_Weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick, Jerry, and Jeff
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Mar 26, 2022 -

AutoNation Buick GMC Laurel responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

March 17, 2022

This is the first time I have been to this dealership since Capital Cadillac went out of business. I was pleased with the services rendered. More

by tootie2d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses and Jeremy
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March 11, 2022

The Service Reps are great. They take the time to explain what needs to be done and have the work completed in a timely and professional manner. More

by jabarnes3223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Jeremy
Report | Print
Mar 14, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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