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AutoNation Buick GMC Laurel

Laurel, MD

Overview
Reviews
3.9
165 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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400 Washington Boulevard

Laurel, MD

20707

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Showing 165 reviews

June 30, 2022

Easy to schedule service. Greater promptly upon arrival. Kept informed of service and estimated time for completion. Very accurate, usually early. More

by WCyndy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Castillò Diaz
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Jul 04, 2022 -

AutoNation Buick GMC Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 27, 2022

The service department appeared to be efficient and clean. The service rep was friendly and kept me informed. The waiting area was clean; however, the dealer could provide complimentary coffee or wat More

by mcwilson913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember service reps name
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Jun 29, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (301) 263-6380 to discuss what we can do to help.

June 25, 2022

All of the service department personnel that I encountered were courteous and professional. I will be returning for subsequent services. More

by cdawson53
Recommend Dealer
Yes
Employees Worked With
Names unknown
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Jun 28, 2022 -

AutoNation Buick GMC Laurel responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 23, 2022

The Dealership is very clean and in a good location and there do good service on my truck. More

by Donald Bobbitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Good
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Jun 27, 2022 -

AutoNation Buick GMC Laurel responded

Hello Donald, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

Timely and great service. Good customer service by Jeremy and Moses. Thanks also to Aaron for his guidance and support. More

by jfineran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Veerothai, Jeremy Harmon, Moses
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Jun 23, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

Wonderful service! Top notch people! Very attentive to customers and their vehicles. Thanks Jeremy and Steve! More

by Caroladaugherty I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Steve
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Jun 18, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Everything was was great and my service advisor explained everything in detail! Would definitely return More

by Sames thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 12, 2022 -

AutoNation Buick GMC Laurel responded

Hi Sames, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 10, 2022

Excellent Customer Services and very friendly I will recommend to everyone who need a car More

by hajeesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traverse and Ms Torres
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Jun 12, 2022 -

AutoNation Buick GMC Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2022

Han was very nice , prompt and to the point. Everything went smoothly and everyone there was nice and made for a great experience More

by jagreen24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Han, Jeff
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Jun 02, 2022 -

AutoNation Buick GMC Laurel responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

May 26, 2022

Awesome service! It was fast and they really take care of my car when I need it. More

by christanwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
May 27, 2022 -

AutoNation Buick GMC Laurel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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