
AutoNation Buick GMC Laurel
Laurel, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Horrible dealership. From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours From the purchasing experience to the service center, this is the worst dealership I have ever experienced. The buying process took over seven hours until they basically wore me down. As for follow up service, it is virtually non-existent. I've been waiting weeks to get my transmission replaced and they won't return any phone calls. Finally had to take my vehicle to another dealership. More
Everyone was extremely professional starting from making the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he w the appointment to pickup of my vehicle. Service called to let me know when my vehicle was ready and explained that a part was on back order and he would call when he received the part More
Car buying is stressful. By the time I arrived at Auto Nation, I had been to four other dealers and talked to several others on the phone: all of whom attempted a bait and sw By the time I arrived at Auto Nation, I had been to four other dealers and talked to several others on the phone: all of whom attempted a bait and switch and tried to upsell me on makes, models and features I didn’t want. I was so happy to find Jerry at Auto Nation who was focused entirely on delivering the vehicle I wanted at the price that was advertised and fair. Jerry talked me through everything (without talking down to me like many of the other dealers did) and I was confident I found the right car and the right dealer for me. I would not hesitate to recommend Jerry and Auto Nation. More
Courteous friendly and very efficient I had a problem with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you with my wipers I got a quick appt and had my problem taken care of much quicker than anticipated. I love my GMC Terrain thank you More
I can only say that since 2014 I have not had a problem of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. of getting top notch service for my vehicle. Also After servicing I did not have to bring my vehicle back for the same problem. More
I ruined a new tire on my new Envision. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. More
Always very friendly. Super easy to book appointments and very respectful of my time. Work is always done well and clear explanations of service provided Super easy to book appointments and very respectful of my time. Work is always done well and clear explanations of service provided More
I would recommend AutoNatiion GMC Laurel for their Service and Personnel. Their repairs are very good. The Waiting Area is always clean and the seating is never grouped too close. Moses (I love Hi Service and Personnel. Their repairs are very good. The Waiting Area is always clean and the seating is never grouped too close. Moses (I love Him) has an excellent customer service personality. Moses is always so pleasant and personable. He is always back and forth to keep me informed as to the status of the job. Moses, Moses, Moses makes coming there a pleasure. More