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AutoNation Buick GMC Laurel
Laurel, MD
159 Reviews
AutoNation Buick GMC Laurel is your local source for all things Buick and GMC in the Greater Baltimore area. Located in Laurel, our dealership serves residents from Baltimore, Columbia, and even Washington, too. From the latest new Buick and GMC vehicles for sale, to our extensive used inventory, AutoNation Buick GMC Laurel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 159 reviews
July 04, 2022
I ruined a new tire on my new Envision. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. Laurel was able to get me a new tire and kept me informed throughout the process which took three days.. More
by mmgreen
Employees Worked With
Moses
July 01, 2022
Always very friendly. Super easy to book appointments and very respectful of my time. Work is always done well and clear explanations of service provided Super easy to book appointments and very respectful of my time. Work is always done well and clear explanations of service provided More
by BPrince7
Employees Worked With
Moises Castillo-Di
June 30, 2022
I would recommend AutoNatiion GMC Laurel for their Service and Personnel. Their repairs are very good. The Waiting Area is always clean and the seating is never grouped too close. Moses (I love Hi Service and Personnel. Their repairs are very good. The Waiting Area is always clean and the seating is never grouped too close. Moses (I love Him) has an excellent customer service personality. Moses is always so pleasant and personable. He is always back and forth to keep me informed as to the status of the job. Moses, Moses, Moses makes coming there a pleasure. More
by Marie Greene
Employees Worked With
Moses, Moses, Moses.
June 30, 2022
Easy to schedule service. Greater promptly upon arrival. Kept informed of service and estimated time for completion. Very accurate, usually early. Greater promptly upon arrival. Kept informed of service and estimated time for completion. Very accurate, usually early. More
by WCyndy
Employees Worked With
Moises Castillò Diaz
June 27, 2022
The service department appeared to be efficient and clean. The service rep was friendly and kept me informed. The waiting area was clean; however, the dealer could provide complimentary coffee or wat clean. The service rep was friendly and kept me informed. The waiting area was clean; however, the dealer could provide complimentary coffee or water and perhaps local TV stations. Also, service department could offer a comp car wash or at least clean the windows and vacuum the interior. After all most customers spend upwards of $100 while there. This might put a smile on the customers face. More
by mcwilson913
Employees Worked With
dont remember service reps name
June 21, 2022
Timely and great service. Good customer service by Jeremy and Moses. Thanks also to Aaron for his guidance and support. Good customer service by Jeremy and Moses. Thanks also to Aaron for his guidance and support. More
by jfineran
Employees Worked With
Aaron Veerothai, Jeremy Harmon, Moses
